At a Glance
- Tasks: Welcome delegates, manage training logistics, and handle general admin duties.
- Company: Join a friendly, family-run training business in York.
- Benefits: Competitive salary, 25 days holiday, pension, and health package.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Be the first point of contact and make a difference in people's training experience.
- Qualifications: Experience in event coordination or receptionist roles, strong IT skills.
The predicted salary is between 15600 - 26000 € per year.
Overview
A Receptionist / Training Centre Co-Ordinator in York is required by a continuously rapidly expanding successful training business that operates across various markets and sectors. This Client Services role is suited for either someone who has previous experience of dealing with delegates attending events or training courses. The position will see you providing a warm and professional welcome to everyone who arrives at the training centre and being their first point of contact upon arrival. It will then involve ensuring the delegates are directed to the correct area for their training and then any further training centre questions they may have or about the day / week ahead of them. In addition to this you will be required to ensure the smooth running of the centre from ordering lunches, ensuring all stationery levels are maintained and all other functions of the centre are managed effectively. You will also be involved in a range of general administration duties that are required as part of the role and centre delivery of its training to the people coming onto the courses.
Role Overview
- Direct delegates to their class / advise they sign in on their phone each day in centre.
- Photocopying, scanning, printing of coursework including disclaimer letters.
- Data entry (Google docs) on various spreadsheets.
- Emailing reports to clients / authorising engineers.
- Registering delegates on City & Guilds.
- Producing attendance or achievement certificates.
- Organising resit exams.
- Booking hotels.
- Ordering lunches on a weekly basis.
- Ordering of stationery and perishables.
- Stocking up classrooms with teas, coffees etc.
- Updating details.
- Dealing with queries.
- Advising maintenance of any issues.
- Ad hoc duties as and when needed.
Experience & Skills Required
- The successful candidate will demonstrate the following: Previous event co-ordination, co-ordination of onsite delivery of training, receptionist or other client welcoming functions.
- Good IT and computer skills for data entry and internal and external communication.
- Experience of dealing with visitors, clients and suppliers.
- Good telephone and interpersonal skills.
- Experienced in all round office administration.
- Be a strong team player but with the ability to work on your own initiative.
What’s on Offer
The company is a family run feel business and you will be joining a friendly, professional, driven company that prides itself on being the best training provider in our industry. A competitive basic salary with excellent benefits are on offer, including future career progression opportunities if desired.
Salary: £26,000 Base salary, 9% pension, 25 days hols + bank holidays & Health package
Location: York.
Company: The organisation are a leading UK based safe systems of work mechanical, electrical, and water hygiene training course provider, working with many different industry sectors including FM, NHS, Airports, MOD, Universities & Manufacturing.
Diversity & Inclusion
ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
Receptionist in Nether Poppleton employer: Enmase Group
Join a family-run business in York that prides itself on delivering exceptional training services across various sectors. As a Receptionist / Training Centre Co-Ordinator, you'll enjoy a supportive work culture with a focus on professional development, competitive salary, and generous benefits including a 9% pension and 25 days holiday plus bank holidays. This role offers the unique opportunity to be the welcoming face of a leading training provider, ensuring a smooth experience for delegates while contributing to your own career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Nether Poppleton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about them that excites you.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the company. Role-play with a friend or family member to nail that warm welcome and professional vibe.
✨Tip Number 3
Be ready for questions about your experience! Think of examples from past roles where you’ve handled events or dealt with clients. This will help you shine during interviews.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and professional, which is exactly what they’re looking for in a Receptionist.
We think you need these skills to ace Receptionist in Nether Poppleton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Receptionist, you'll be the first point of contact for our delegates, so show us how welcoming you can be!
Tailor Your Experience:Make sure to highlight any relevant experience you have in event coordination or client-facing roles. We love seeing how your past experiences align with what we’re looking for, so don’t hold back on showcasing your skills in administration and customer service!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen and ready to join our friendly team!
How to prepare for a job interview at Enmase Group
✨Know the Company Inside Out
Before your interview, take some time to research the training business. Understand their values, the sectors they operate in, and what makes them stand out as a training provider. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Receptionist and Training Centre Co-Ordinator, you'll be the first point of contact for delegates. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. This will demonstrate your ability to create a warm and professional environment.
✨Be Ready for Practical Scenarios
Expect questions that may involve practical scenarios related to the role, such as how you would handle a busy day with multiple delegates arriving at once. Think through your approach to managing time and prioritising tasks, as this will highlight your organisational skills.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for career progression. This shows that you're not just interested in the job, but also in how you can grow within the company.
