At a Glance
- Tasks: Manage customer training from start to finish and build strong client relationships.
- Company: Join a rapidly expanding training business in York with a supportive culture.
- Benefits: Competitive salary, bonuses, pension, 25 days holiday, and health package.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Kickstart your sales career with training and support in a dynamic environment.
- Qualifications: Sales or account management experience preferred but not essential; strong communication skills required.
The predicted salary is between 31000 - 31000 £ per year.
An Account Manager or Sales Executive in York is wanted by a continuously rapidly expanding successful training business that operates across various markets and sectors. This Account Manager position is suited for either someone who is new to sales or someone already working in a similar sales or account management position. If you are looking to get into sales and account management this will provide you with the support and training to be successful as long as you bring with you the right attitude and ability and desire to be successful.
Key Responsibilities
- Manage customer training deployment from needs analysis to delivery and post‑training evaluation.
- Responsible for making professional outbound calls into existing accounts and speaking to decision makers that can place orders for training.
- Anticipate future training needs based on customer feedback and evaluations.
- Answer incoming sales calls and be responsible for dealing with training enquiries and provide accurate and correct information.
- Work closely with our in‑house marketing team to promote credible email campaigns and follow up on all responses.
- Update our CRM database with all client information ensuring that contact and company details are correct and up to date.
- Reply to customer emails and calls in a timely and professional manner.
- Attend exhibitions throughout the country as well as attending client meetings with colleagues.
Preferred Ideal Experience & Skills Required
- Experience in sales and / or account management.
- Can clearly demonstrate strong client account management & interpersonal skills.
- Excellent communication skills along with a clear and confident telephone manner.
- Professional approach as working and representing professionals in the market place.
- Ability to build strong rapport quickly.
- Exposure within or selling into of M&E clients, Universities NHS, Councils and similar client bases would be ideal but not essential.
- Ability to think on your feet.
- Demonstrate the ability to consult and understand your clients needs and match accordingly.
- Identify revenue opportunities across your market sectors.
- Strong prospecting skills and the ability to build customer relationships through consultative selling, allowing us to build long term business relationships.
- Be a strong team player but with the ability to work on your own initiative.
What's on Offer
This is a long‑term opportunity working for a respected UK training provider, supporting professional learners and career changers. The role offers competitive pay, good benefits, career progression through the company as opportunities arise. Salary up to £31,000 base salary + team bonus, 9% pension, 25 days holidays + bank holidays & health package. Location: York.
Company
The organisation is a leading UK based safe systems of work mechanical, electrical, and water hygiene training course provider, working with many different industry sectors including FM, NHS, Airports, MOD, Universities & Manufacturing.
Diversity & Inclusion
ENMASE Group operates an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
Account Manager in Harrogate employer: Enmase Group
Join a dynamic and rapidly expanding training business in York, where you will receive comprehensive support and training to excel as an Account Manager. With a strong focus on employee growth, competitive pay, and a commitment to diversity and inclusion, this company fosters a collaborative work culture that values your contributions and encourages career progression. Enjoy a rewarding role with excellent benefits, including a generous holiday allowance and a health package, all while making a meaningful impact across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Harrogate
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's a casual chat or a formal interview, being able to confidently articulate your skills and how they align with the role is key. We recommend rehearsing with a friend or in front of a mirror.
✨Tip Number 3
Network like a pro! Attend industry events, webinars, or even local meetups. Connecting with people in the field can open doors and give you insights that might just land you that Account Manager role.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a networking event, drop a quick thank-you email. It shows professionalism and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Manager in Harrogate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight any sales or account management experience you have, even if it's from a different industry. We want to see how you can bring your unique background to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your attitude and desire to succeed align with our values at StudySmarter. Keep it professional but let your personality come through!
Showcase Your Communication Skills:As an Account Manager, strong communication is key. In your application, demonstrate your ability to convey information clearly and confidently. Whether it's through your writing style or examples of past interactions, we want to see that you can connect with clients effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, your application goes straight to us, and we can review it promptly. Plus, it shows you're keen on joining the StudySmarter family!
How to prepare for a job interview at Enmase Group
✨Know Your Stuff
Before the interview, make sure you understand the company and its training services. Familiarise yourself with their key markets and sectors, especially if you have experience in M&E clients or similar areas. This will help you speak confidently about how you can contribute to their success.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully managed client relationships or resolved issues in the past, as this will demonstrate your interpersonal skills.
✨Prepare for Role-Playing Scenarios
Expect some role-playing during the interview where you may need to handle a mock sales call or client meeting. Think about how you would approach these situations, focusing on building rapport and understanding client needs. This will show your ability to think on your feet and consult effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
