At a Glance
- Tasks: Be the go-to person for our energy traders, providing top-notch support and coordinating with teams.
- Company: Join enmacc, Europe's leading OTC energy trading platform, based in vibrant London.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and collaboration.
- Why this job: Make a real difference in the energy sector while enhancing your customer support skills.
- Qualifications: 2+ years in customer support, fluent in English and German, and savvy with CRM tools.
The predicted salary is between 30000 - 40000 £ per year.
enmacc, Europe’s largest OTC energy trading platform, is hiring a Customer Support & Operations Coordinator in London.
You will be the first point of contact for our energy trader network, delivering timely platform support while coordinating key customer processes with Product, Engineering and Revenue teams.
We require 2+ years in customer support or related roles, proficiency in English and German, and strong CRM/tool fluency (Zoho, Zendesk, Intercom).
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German-Speaking Customer Support & Operations Coordinator employer: enmacc
At enmacc, we pride ourselves on being an exceptional employer, offering a dynamic and entrepreneurial work culture that empowers our employees to make a meaningful impact in the energy sector. Our London-based Customer Support Coordinator role provides competitive benefits, including a generous annual leave package, hybrid work flexibility, and a dedicated budget for personal development, all within a diverse and inclusive team that values collaboration and innovation. Join us to thrive in a supportive environment where your contributions directly influence the future of energy trading.
