Commercial Manager in London

We are a London-based digital marketing agency, helping global clients with digital strategy, planning and transformation. We are expanding our team to support the rapid growth of an emerging cross-cultural luxury brand. As we enter collaborations with world-class cultural institutions and premium brands, we are seeking an exceptional Senior Commercial Manager to lead our B2B partnership development. This is a rare opportunity to join at an early stage and directly shape the commercial success of an exciting luxury brand.

THE ROLE:

We are looking for a Senior Commercial Manager who is both a relationship-builder and a strategic deal-maker. You will lead our B2B sales engine—developing partnerships with museums, galleries, heritage institutions, luxury brands, and premium retail channels. Your mission: turn our client's unique offerings into high-value commercial partnerships and sustainable revenue streams.

KEY RESPONSIBILITIES

• Develop High-Value Partnerships

• Build and nurture relationships with museums, art institutions, cultural organisations, and luxury brand partners.
• Identify, qualify, and prioritise partnership opportunities across the UK and Europe.
• Secure co-branded collaborations for retail shops, exhibitions, and special projects.
• Lead outreach through email, calls, meetings, and industry events.
• Present collections, negotiate terms, and close commercial agreements.
• Manage the product onboarding process for museum shops and retail partners.
• Prepare pitch decks and partnership proposals tailored to each institution.
• Work with design and creative teams to align product stories, visuals, and brand narratives.
• Suggest new formats.

• Collaborate closely with Product, Creative, Marketing, and Operations to coordinate inventory, launches, and co-branded opportunities.
• Feed market insights to inform product design and pricing strategy.
• Monitor shifts in the luxury, museum retail, and cultural gifting landscape.
• Track competitor moves.
• Report actionable insights to guide business decisions.
• Maintain CRM records, forecast sales, and track partnership performance.
• Report on KPIs, sell-through, revenue progress, and customer feedback.

(THIS IS YOU)

• Have 5–10 years of proven commercial or partnership experience in luxury retail, premium gifting, museums/arts, or cultural brands.
• Understand how museum shops, cultural institutions, and luxury brands operate.
• Can pitch confidently, negotiate persuasively, and close deals with senior stakeholders.
• Have a strong track record in building relationships that translate into revenue.
• Bring exceptional communication skills and an ability to tell a brand story.
• Are entrepreneurial, proactive, resourceful, and highly organised.
• Thrive in a fast-moving startup environment with evolving priorities.
• Are passionate about arts, craftsmanship, heritage, and design.
• Are eligible to work in the UK and ideally based in London.

WHAT WE OFFER:

Joining the brand means joining the early chapter of a brand built to redefine cross-cultural luxury design. You'll play a vital part in shaping commercial strategy and will work closely with the founders and creative team. We also offer:

• Competitive salary depending on experience.
• Opportunity to shape the commercial direction of a new brand.
• High-energy, innovative environment with direct creative influence.
• Exposure to global-level collaborations with respected cultural institutions.
• A supportive, collaborative team that values fresh ideas and entrepreneurial thinking.