At a Glance
- Tasks: Lead and improve probate operations, enhancing efficiency and service quality.
- Company: A growing professional services business in a regulated environment.
- Benefits: Hybrid working, competitive salary, and a chance to drive transformation.
- Other info: Confidential applications welcome; diversity and inclusion are valued.
- Why this job: Make a real impact in a key transformation programme within probate delivery.
- Qualifications: Experience in operational leadership and team management in legal services.
A growing professional services business operating in a regulated environment is seeking a Senior Legal Operations Manager on a 3-month fixed-term contract. This role sits within a probate-focused service function and will take ownership of improving operational delivery, efficiency, and scalability during a period of growth and transformation.
The Role
You will lead operational performance across probate case management, focusing on improving processes, turnaround times, and service quality.
Key responsibilities:
- Design and improve scalable probate operating processes
- Lead and support a team of probate case managers
- Improve end-to-end probate turnaround times while maintaining compliance
- Embed QA frameworks and service standards
- Use data to identify bottlenecks and drive improvements
- Work with tech/product teams on automation and process enhancements
- Provide operational reporting to senior stakeholders
Candidate Requirements
- Experience in operational leadership within probate, legal services, or regulated environments
- Strong team management experience
- Proven ability to improve processes and drive change
- Comfortable using data to inform decisions
- Probate experience is highly desirable
What’s on Offer
- 3-month FTC
- Hybrid working (3 days office-based)
- Competitive day rate/salary (DOE)
- Opportunity to support a key transformation programme in probate delivery
Confidential applications welcome.
Legal Operations Manager (Probate) FTC in Reading employer: eNL Legal Recruitment
Join a dynamic professional services business in Berkshire that prioritises operational excellence and employee growth. As a Legal Operations Manager, you will benefit from a supportive work culture that values innovation and collaboration, while enjoying the flexibility of hybrid working arrangements. This role offers a unique opportunity to lead transformative projects within the probate sector, enhancing your skills and career prospects in a regulated environment.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Operations Manager (Probate) FTC in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and probate sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join online forums to get your name out there.
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. We want you to be able to discuss how you can improve their processes and turnaround times confidently. Show them you’re the perfect fit for their transformation programme.
✨Tip Number 3
Don’t shy away from showcasing your data skills! Be ready to discuss how you’ve used data to drive improvements in past roles. We know that being comfortable with data is key in this position, so let that shine through.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets seen. Plus, we’re always on the lookout for talented individuals like you to join us in making a difference in the legal operations space.
We think you need these skills to ace Legal Operations Manager (Probate) FTC in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Legal Operations Manager role. Highlight your experience in operational leadership and any specific achievements in probate or legal services that showcase your skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with improving processes and how you can contribute to the transformation programme.
Showcase Your Data Skills:Since the role involves using data to drive improvements, don’t forget to mention any relevant experience you have with data analysis. Give examples of how you've used data to inform decisions in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at eNL Legal Recruitment
✨Know Your Probate Stuff
Make sure you brush up on your probate knowledge before the interview. Understand the key processes and challenges in probate case management, as well as any recent changes in regulations. This will show that you're not just familiar with the role but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams, especially in a regulated environment. Prepare specific examples of how you've improved operational performance or driven change in previous roles. This will help demonstrate your capability to lead a team of probate case managers effectively.
✨Data is Your Best Friend
Since the role involves using data to identify bottlenecks and drive improvements, come prepared with examples of how you've used data in past roles. Think about metrics you've tracked and how they informed your decisions. This will highlight your analytical skills and ability to make data-driven decisions.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the current challenges the team faces in improving turnaround times or how they measure service quality. This shows your proactive mindset and genuine interest in contributing to their transformation programme.
