At a Glance
- Tasks: Lead client services and ensure top-notch delivery for ultra-high-net-worth families.
- Company: Leading educational service provider based in London with a focus on quality.
- Benefits: Competitive salary, performance bonus, and flexible hybrid working options.
- Why this job: Drive transformation in a prestigious organisation while making a real difference.
- Qualifications: Extensive experience in service-led organisations and proven leadership skills.
- Other info: Join a dynamic Senior Leadership Team with opportunities for growth.
The predicted salary is between 72000 - 108000 £ per year.
A leading educational service provider based in London is looking for a Director of Client Services to lead their Senior Leadership Team. This role involves full strategic ownership of client delivery and service quality across bespoke educational services for ultra-high-net-worth (UHNW) families.
The ideal candidate will have significant experience in service-led organizations and a proven track record of organizational transformation. This position offers a competitive salary, performance bonus, and hybrid working options.
Senior Director, Client Services & Delivery (Hybrid) employer: Enjoy Education
Contact Detail:
Enjoy Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director, Client Services & Delivery (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the educational sector and let them know you're on the hunt for a Senior Director role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for those interviews by researching the company thoroughly. Understand their values, mission, and the specific challenges they face in client services. This will help us tailor our responses and show that we're genuinely interested in making an impact.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on showcasing your experience in service-led organisations and how you've driven transformation in the past.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and get to know you better. Plus, it shows you're serious about joining our team and contributing to our mission of delivering top-notch educational services.
We think you need these skills to ace Senior Director, Client Services & Delivery (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role. Highlight your experience in service-led organisations and any transformational projects you've led, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Senior Director role. Share specific examples of how you've improved client delivery and service quality in the past.
Showcase Your Leadership Style: As a leader, we want to know how you inspire and manage teams. In your application, give us a glimpse into your leadership style and how you've successfully navigated challenges in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Enjoy Education
✨Know Your Client Services Inside Out
Make sure you have a deep understanding of client services and delivery, especially in the context of bespoke educational services. Research the company’s approach to ultra-high-net-worth families and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Transformation Successes
Prepare specific examples of how you've led organizational transformations in previous roles. Highlight measurable outcomes and how these changes improved service quality or client satisfaction, as this will resonate well with the interviewers.
✨Emphasise Leadership and Team Collaboration
As a Senior Director, you'll need to demonstrate strong leadership skills. Be ready to talk about how you've built and led successful teams, particularly in service-led environments. Share stories that illustrate your ability to inspire and motivate others.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company's future direction and challenges. Inquire about their strategic goals for client services and how they measure success, which will demonstrate your proactive mindset and commitment to excellence.