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- Tasks: Lead Oracle Field Service projects and optimise service operations for clients.
- Company: Join Enigen, a multi-award-winning consultancy focused on Oracle applications.
- Benefits: Enjoy private health, pension plans, life assurance, and birthday leave.
- Why this job: Make a real impact in transforming service operations with cutting-edge Oracle solutions.
- Qualifications: 5+ years in service operations and 3+ years with Oracle Field Service experience.
- Other info: Be part of an inclusive workplace that values diversity and career growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions.
You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes.
Key responsibilities include:
- Functional & Domain Leadership
- Lead business process discovery and requirements gathering for service management and field service operations
- Provide domain expertise across service operations including:
- Field service scheduling and dispatch
- Workforce management
- Mobile workforce enablement
- Asset and service lifecycle management
- Service logistics and parts management
- SLA, entitlement, and contract management
- Translate business needs into scalable Oracle Service and Oracle Field Service solutions
- Design, configure, and implement Oracle Field Service solutions
- Lead OFS implementations including:
- Capacity and routing configuration
- Work zones and resource management
- Forecasting and demand planning
- Activity types, workflows, and business rules
- Mobility and technician experience optimization
- Optimize scheduling performance, route optimization, and field productivity
- Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems
- Act as functional lead on Oracle Service and Field Service projects
- Partner with technical teams on integrations, data models, and architecture
- Support UAT, go-live readiness, and post-production optimization
- Ensure solutions align with enterprise architecture, security, and compliance standards
- Serve as a trusted advisor to business leaders and operational stakeholders
- Provide best-practice guidance based on industry standards and Oracle product capabilities
- Deliver workshops, demos, and solution walkthroughs
- Contribute to solution roadmaps and continuous improvement initiatives
Experience required:
- 5+ years in service operations, field service transformation, or service technology consulting
- 3+ years of hands-on experience with Oracle Field Service (OFS)
- Proven experience delivering Oracle service-related implementations
- Experience working in enterprise or complex operational environments
Product & Technical Knowledge
- Deep functional knowledge of Oracle Field Service
- Strong understanding of Oracle Service / Oracle CX Service modules
- Experience with:
- Scheduling and routing engines
- Workforce optimization
- Mobile workforce solutions
- Service process automation
- API and integration concepts
Domain Expertise
- Strong understanding of service industries such as:
- Utilities
- Telecom
- Manufacturing
- Energy
- Healthcare services
- Field engineering services
Preferred qualifications:
- Oracle certifications (OFS, Oracle CX, Oracle Cloud)
- Experience with Oracle Integration Cloud (OIC)
- Experience in large-scale digital transformation programs
- Consulting background (system integrator, advisory, or enterprise consulting)
What we offer:
- High-impact, client-facing Oracle Cloud engagements
- Career progression within a global consulting organization
- Access to Oracle alliance training and certifications
- Opportunity to shape cloud, data, and integration transformation programs
Benefits:
- Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave.
Enigen is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits and all other terms of employment. Enigen UK strive for an inclusive workplace where all forms of diversity are valued, including gender, race, religion, ethnicity, sexual orientation, gender identity, gender expression, age, disability, or background.
Oracle Service Consultant employer: Enigen
Contact Detail:
Enigen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Service Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Oracle products. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your Oracle Field Service projects and achievements. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to service operations and Oracle solutions. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Oracle Service Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Oracle Service Consultant role. Highlight your experience with Oracle Field Service and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Expertise: In your application, don't shy away from showcasing your deep expertise in service operations and Oracle solutions. We’re keen to see how you can translate complex business needs into effective solutions, so give us the details!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Enigen
✨Know Your Oracle Inside Out
Make sure you brush up on your knowledge of Oracle Field Service and related modules. Be prepared to discuss specific features, functionalities, and how they can be applied to real-world scenarios. This will show that you’re not just familiar with the product but can also leverage it effectively.
✨Showcase Your Consulting Skills
Since this role involves working closely with stakeholders, be ready to demonstrate your consulting experience. Share examples of how you've led business process discovery or requirements gathering in past projects. Highlight your ability to translate complex needs into actionable solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in service operations. Prepare to discuss how you would handle specific challenges, like optimising scheduling performance or integrating OFS with other systems. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Engage with Enthusiasm
During the interview, show genuine interest in the company and the role. Ask insightful questions about their current projects or future plans in Oracle Cloud. This not only demonstrates your enthusiasm but also helps you gauge if the company aligns with your career goals.