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- Tasks: Lead Oracle Field Service projects and optimise service operations for clients.
- Company: Join Enigen, a multi-award-winning consultancy focused on Oracle applications.
- Benefits: Enjoy private health, pension plans, life assurance, and birthday leave.
- Why this job: Make a real impact in service transformation while working remotely.
- Qualifications: 5+ years in service operations and 3+ years with Oracle Field Service.
- Other info: Access to training, certifications, and excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Oracle Service Consultant with deep expertise in Oracle Field Service (OFS) and a strong foundation in service operations and industry best practices. This role is ideal for a consultant who brings depth of product knowledge, domain expertise, and the ability to translate complex business requirements into scalable, high-performing Oracle service solutions.
You will work closely with business stakeholders, solution architects, and technical teams to design, implement, optimize, and support Oracle service and field service solutions that drive operational efficiency, customer satisfaction, and measurable business outcomes.
Enigen are a multi award winning consultancy, focused on Oracle applications and Cloud Infrastructure. We help our clients with advisory, design, implementation and support, to deliver successful change and impactful business outcomes to our customers across EMEA.
Key responsibilities include:
- Functional & Domain Leadership
- Lead business process discovery and requirements gathering for service management and field service operations
- Provide domain expertise across service operations including: Field service scheduling and dispatch, Workforce management, Mobile workforce enablement, Asset and service lifecycle management, Service logistics and parts management, SLA, entitlement, and contract management
- Translate business needs into scalable Oracle Service and Oracle Field Service solutions
- Design, configure, and implement Oracle Field Service solutions
- Lead OFS implementations including: Capacity and routing configuration, Work zones and resource management, Forecasting and demand planning, Activity types, workflows, and business rules, Mobility and technician experience optimization
- Optimize scheduling performance, route optimization, and field productivity
- Integrate OFS with Oracle Fusion Service / Oracle CX / Oracle ERP and external systems
- Act as functional lead on Oracle Service and Field Service projects
- Partner with technical teams on integrations, data models, and architecture
- Support UAT, go-live readiness, and post-production optimization
- Ensure solutions align with enterprise architecture, security, and compliance standards
- Serve as a trusted advisor to business leaders and operational stakeholders
- Provide best-practice guidance based on industry standards and Oracle product capabilities
- Deliver workshops, demos, and solution walkthroughs
- Contribute to solution roadmaps and continuous improvement initiatives
Experience required:
- 5+ years in service operations, field service transformation, or service technology consulting
- 3+ years of hands-on experience with Oracle Field Service (OFS)
- Proven experience delivering Oracle service-related implementations
- Experience working in enterprise or complex operational environments
Product & Technical Knowledge
- Deep functional knowledge of Oracle Field Service
- Strong understanding of Oracle Service / Oracle CX Service modules
- Experience with: Scheduling and routing engines, Workforce optimization, Mobile workforce solutions, Service process automation, API and integration concepts
Domain Expertise
- Strong understanding of service industries such as: Utilities, Telecom, Manufacturing, Energy, Healthcare services, Field engineering services
- Expertise in operational KPIs, SLAs, and service performance metrics
Preferred qualifications:
- Oracle certifications (OFS, Oracle CX, Oracle Cloud)
- Experience with Oracle Integration Cloud (OIC)
- Consulting background (system integrator, advisory, or enterprise consulting)
What we offer:
- Career progression within a global consulting organization
- Access to Oracle alliance training and certifications
- Opportunity to shape cloud, data, and integration transformation programs
Benefits: Private Health, Group Pension Plan, Life Assurance, Employee Assistance Programme, Headspace Subscription, Birthday Leave.
Enigen UK is an equal opportunity employer and is committed to a policy of treating all its employees and job applicants equally. We will avoid unlawful discrimination in all aspects of employment, including recruitment and selection, promotion.
Oracle Service Consultant (Oracle Field Service Specialis United Kingdom in London employer: Enigen UK
Contact Detail:
Enigen UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Service Consultant (Oracle Field Service Specialis United Kingdom in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Oracle or in service operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your experience with Oracle Field Service. When you get the chance to chat with potential employers, having tangible examples of your work can really set you apart.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or mentors. Focus on articulating how your expertise aligns with the role and how you can drive operational efficiency and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Oracle Service Consultant (Oracle Field Service Specialis United Kingdom in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Oracle Service Consultant role. Highlight your experience with Oracle Field Service and any relevant service operations expertise. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention specific projects or achievements that showcase your expertise.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex business requirements in the past. We love seeing candidates who can translate challenges into effective Oracle solutions, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at Enigen!
How to prepare for a job interview at Enigen UK
✨Know Your Oracle Field Service Inside Out
Make sure you brush up on your knowledge of Oracle Field Service (OFS) before the interview. Be prepared to discuss specific features, functionalities, and how they can be applied to real-world scenarios. This will show that you not only understand the product but can also translate complex business needs into effective solutions.
✨Showcase Your Consulting Experience
Highlight your previous consulting roles and how you've successfully led service operations or field service transformations. Use concrete examples to demonstrate your ability to engage with stakeholders and deliver impactful results. This will help the interviewers see you as a trusted advisor who can add value to their team.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and domain expertise. Think about challenges you've faced in past projects and how you overcame them. This will allow you to showcase your critical thinking and adaptability, which are key traits for an Oracle Service Consultant.
✨Understand the Company Culture
Research Enigen and their approach to consulting. Familiarise yourself with their values, recent projects, and industry focus. This will help you tailor your responses to align with their culture and demonstrate your genuine interest in being part of their team.
