Market Research - Survey Manager Executive

ENI – Elizabeth Norman International provided pay range

This range is provided by ENI – Elizabeth Norman International. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

• Entry level – Survey Manager Executive
• London, 2 days a week (more frequently during probation/training)
• Base salary up to £27,000
• 25 days holiday + birthday off + bank holidays
• Flexible working, 4pm finishes on Fridays!

This role is with an award-winning survey and data delivery agency based in London. They operate their own online panel and CATI team, providing data capture, delivery and dashboard/visualisation solutions.

They have a big focus on innovation to drive growth and are proud to have won the MRS Operations Award for Best Data Solution for three consecutive years.

Role overview

Based in a team of 11, they are now looking for a Survey Management Executive to join. The Survey Management Executive will be responsible for supporting the Survey Managers in ensuring surveys are set up and delivered to client’s specifications.

On-the-job training will be provided. An interest or understanding in online market research projects, online sample studies and international fieldwork would be a bonus.

Key responsibilities

End-to-end responsibility for survey management, from data collection to the client’s specifications to fieldwork timings.

Responsibilities include:

• ensuring that online surveys are set up to clients’ specifications;
• checking questionnaires from receipt through to sign-off;
• testing surveys to ensure they work on all devices prior to survey launch;
• using mailing software for panels (Quenchtec/Marsc) to launch projects and managing online panel mailings;
• completing all quality assurance checks by checking top-line results after the soft launch of projects and then conducting subsequent checks throughout fieldwork to ensure accuracy of data collection;
• checking quality of verbatims after the soft launch;
• monitoring and maintaining quality control checks throughout and post-fieldwork (processing removals as required);
• monitoring quotas throughout the fieldwork period;
• providing clients and internal staff with status reports;
• demonstrating excellent client management through a ‘common sense and consensus’ method of relationship management.

Please apply for next steps.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Research and Analyst
• Industries
• Market Research

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