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For Companies At a Glance
- Tasks: Support customers with technical queries and ensure product compliance.
- Company: Join a dynamic team focused on food safety and innovation.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Make a real impact in food technology while developing your skills.
- Qualifications: No specific experience required; passion for food science is key.
- Other info: Ideal for students looking to kickstart their career in food technology.
The predicted salary is between 30000 - 42000 £ per year.
Under the direction of the Technical Manager, provide technical support to the company, liaising with customers on technical requirements.
RESPONSIBILITIES/KEY TASKS:
- CUSTOMER: Complete customer requests in a timely and organised manner. Investigate customer complaints and complete monthly or quarterly KPI report. Review customer portals at least on a weekly frequency and ensure alerts are responded to.
- HEALTH & SAFETY: Maintain standards of health and safety and compliance to all appropriate legislation, hygiene, and security in the work environment. Highlight and report any hazards, near misses and accidents. Work and challenge others to work in a safe and responsible manner.
- TECHNICAL: Provide technical support to the company and all customers within the reasons of the role. Assist in the development/maintenance of company policies in line with new legislation, customer requirements or company standards. Assist the technical manager during customer audits and visits, including during third party inspections, or lead these. Assist the technical manager during customer KPI reviews, and in the tasks associated with this to ensure completion and customer satisfaction. Keep abreast of legislation to ensure company compliance and communicate any changes internally. Assist in the benchmarking of products to ensure technical compliance to specification. Work closely with NPD and Commercial to integrate with the NPD launch process to ensure successful product launches. Ensure new products are analysed according to customer requirements for nutrition and shelf life. Completion of Quality Attribute sheets and any other technical documentation required by the customer, or the business. Assist in the update and maintenance of Unity to ensure technical information is available for all products. Attend and assist with development and PPR trials. Manage objectives set by the technical manager and ensure completion within the timescales provided.
- VALUES & BEHAVIOURS: Always portray a positive image of the company and its values in a professional manner. Adhere to all company rules and procedures, paying particular attention to health and safety. Ensure that the legality, safety, quality, authenticity of products are maintained through EPC, and ensure they are produced to required specification. Any other duties which might reasonably be requested in association with this role in order to meet the needs of the business. Ensure effective communication of company objectives, policies and practices to all members of staff.
Food Technologist employer: English Provender Company
Contact Detail:
English Provender Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Technologist
✨Tip Number 1
Familiarise yourself with the latest food safety regulations and compliance standards. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in the industry.
✨Tip Number 2
Network with professionals in the food technology field. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer complaints or technical challenges in the past. Being able to articulate your problem-solving skills will set you apart during the interview process.
✨Tip Number 4
Stay updated on current trends in food technology, especially regarding nutrition and product development. Showing that you're knowledgeable about the latest innovations can impress the hiring team at StudySmarter.
We think you need these skills to ace Food Technologist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food Technologist. Familiarise yourself with the key tasks mentioned in the job description, such as customer support, health and safety compliance, and technical documentation.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous roles where you provided technical support, managed customer relationships, or ensured compliance with health and safety standards.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for food technology and your understanding of the company's values. Mention specific examples of how you've successfully handled customer requests or contributed to product launches in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role like this.
How to prepare for a job interview at English Provender Company
✨Know Your Technical Stuff
As a Food Technologist, you'll need to demonstrate your understanding of food safety regulations and technical compliance. Brush up on relevant legislation and be prepared to discuss how you've applied this knowledge in previous roles.
✨Showcase Your Problem-Solving Skills
Be ready to share examples of how you've handled customer complaints or technical challenges in the past. Highlight your ability to investigate issues thoroughly and provide timely solutions, as this is crucial for the role.
✨Emphasise Team Collaboration
This role involves working closely with various departments like NPD and Commercial. Be prepared to discuss your experience in cross-functional teams and how you ensure effective communication and collaboration to achieve common goals.
✨Demonstrate Your Commitment to Safety
Health and safety are paramount in this position. Share your experiences related to maintaining safety standards and compliance in previous roles, and express your dedication to fostering a safe work environment.