At a Glance
- Tasks: Shape internal communications to connect and engage colleagues at ENO.
- Company: Join the vibrant team at English National Opera, a leading arts organisation.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
- Why this job: Make a real impact by enhancing communication and celebrating our shared purpose.
- Qualifications: Experience in internal communications and strong writing skills required.
The predicted salary is between 40000 - 45000 € per year.
Salary £40,000-£45,000 per annum
Hours 35 hours per week, we are open to considering job share arrangements for this position
Location London Coliseum/Greater Manchester, we are open to considering candidates based in either location for this position
Role Summary
We're looking for an enthusiastic and people‑centred Internal Communications Manager to join our Audiences team and play a key role in shaping how colleagues connect, engage and thrive at ENO and the London Coliseum. This role is central to ensuring our teams feel informed, connected and confident in their work. You will deliver clear, engaging and purposeful internal communications that not only keep people informed, but actively celebrate our shared purpose and deepen understanding of how individual roles contribute to ENO’s vision, mission, values and behaviours.
ENO is made up of a wide and diverse community of people working both as staff and freelancers across artistic, technical, production, creative, administrative and participation roles. Managed by ENO, the London Coliseum also operates as a major West End venue, so internal communications support colleagues across artistic, commercial and visitor facing activity. Our teams work across different sites and in varied patterns, so communication must be accessible, inclusive and easy for everyone to engage with.
Requirements
- Experience in internal communications in a complex or multi‑disciplinary organisation
- Excellent writing, editing and storytelling skills
- Strong stakeholder management skills and the ability to build relationships across a wide range of teams
- Confidence supporting senior leaders’ communication needs
- Strong organisational and prioritisation skills
- Sensitivity, discretion and sound judgment
Equal Opportunities Statement
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
Internal Communications Manager employer: ENGLISH NATIONAL OPERA
At ENO, we pride ourselves on being an inclusive and dynamic employer, offering a vibrant work culture that celebrates creativity and collaboration. With opportunities for professional growth and development, our Internal Communications Manager will play a pivotal role in fostering connections across our diverse teams at the iconic London Coliseum and beyond. Join us in a supportive environment where your contributions are valued, and together, we can enhance the experience of our colleagues and audiences alike.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ENO and the London Coliseum. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Show off your storytelling skills! Prepare a few examples of how you've successfully engaged teams in previous roles. This will help you demonstrate your fit for the Internal Communications Manager position.
✨Tip Number 3
Be ready to discuss your approach to inclusive communication. Think about how you can make internal messages accessible for everyone, especially in a diverse environment like ENO.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Internal Communications Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Internal Communications Manager role. Highlight your experience in internal communications and how it aligns with our mission at ENO. We want to see how you can help us connect and engage our diverse teams!
Show Off Your Storytelling Skills:Since storytelling is key in this role, don’t shy away from showcasing your writing prowess. Use clear, engaging language that reflects your ability to communicate effectively. Remember, we’re looking for someone who can make our internal messages resonate with everyone!
Highlight Your Stakeholder Management Experience:We value strong relationships across teams, so be sure to mention any relevant experience you have in managing stakeholders. Share examples of how you've built connections and supported senior leaders in previous roles. This will show us you’re the right fit for our collaborative environment!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at ENGLISH NATIONAL OPERA
✨Know Your Audience
Before the interview, take some time to research ENO and its internal communications strategies. Understand their mission and values, and think about how your experience aligns with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Showcase Your Storytelling Skills
As an Internal Communications Manager, storytelling is key. Prepare examples of how you've effectively communicated complex information in a clear and engaging way. Think about specific projects where your communication made a difference and be ready to share those stories during the interview.
✨Build Rapport with Stakeholders
Highlight your experience in managing relationships across diverse teams. Be prepared to discuss how you've successfully collaborated with senior leaders and other stakeholders in previous roles. This will demonstrate your ability to navigate a multi-disciplinary environment, which is crucial for this position.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific internal communication challenges. Think about potential scenarios related to the diverse community at ENO and prepare your thoughts on how you would ensure inclusivity and accessibility in your communications. This shows your proactive approach and understanding of the role's demands.
