At a Glance
- Tasks: Support fundraising and coordinate events for an exceptional supporter experience.
- Company: Join the English National Opera, a leader in arts accessibility and innovation.
- Benefits: Competitive salary, professional development, and a vibrant work environment.
- Other info: Dynamic role with opportunities for growth and learning in a creative setting.
- Why this job: Make a real impact in the arts while connecting with passionate supporters.
- Qualifications: Strong admin skills, customer service focus, and a love for events.
The predicted salary is between 27000 - 29000 £ per year.
Salary: £27,000-£29,000 per annum
Hours: 35 hours per week, 10am-6pm; evening and weekend availability required
Location: London Coliseum and other locations as required with some travel to Greater Manchester
We’re looking for an organised, people-focused and passionate Philanthropy & Events Coordinator to support fundraising activities and deliver an exceptional experience for our supporters. This role combines donor stewardship, event coordination, financial administration and CRM management. You will be responsible for delivering an outstanding concierge ticketing service to supporters, coordinating guest experiences at performances and events, maintaining accurate supporter records, processing donations and memberships, and supporting the successful delivery of fundraising activities. If you’re someone who combines outstanding organisational skills with a genuine passion for people, events and the arts, we’d love to hear from you.
Responsibilities
- Support fundraising activities and donor stewardship
- Coordinate events and performances, ensuring a high-quality guest experience
- Maintain accurate supporter records and manage CRM activities
- Process donations and memberships accurately and on time
- Provide an outstanding concierge ticketing service to supporters
Qualifications
- Excellent administrative skills and confidence in Microsoft Office (Outlook, Word, Excel, PowerPoint and SharePoint)
- Willingness to learn about ticketing and CRM systems
- Ability to deliver world-class customer service to ENO supporters
- Ability to build positive relationships with internal and external stakeholders
- Ability to work independently and collaboratively within the Development Department
- Supportive, willing to share knowledge with colleagues
- Ability to handle sensitive matters with professionalism and confidentiality in a fast-paced environment with tight deadlines
- Commitment to own professional development and continuous learning
- Interest in working at an innovative company with accessibility at the heart of its work
Details
Please see our recruitment pack for full details of the role.
Application deadline: 5pm, Sunday 19 July 2026
1st Stage: w/c 20 & w/c 27 July 2026 (Shortlisted applicants invited to respond virtually to two interview questions)
2nd Stage: w/c 10 August 2026 (Interviews at London Coliseum)
Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact workwithus@eno.org
Feedback: Due to the high volume of applications we receive, we are only able to provide individual feedback to those candidates who reach the interview stage.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. We particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
