At a Glance
- Tasks: Maintain a luxurious home, ensuring impeccable cleanliness and comfort across all areas.
- Company: Join a prestigious UHNW family in London with a focus on excellence.
- Benefits: Competitive salary, accommodation provided, and reimbursed travel expenses.
- Other info: Flexible working patterns with excellent work-life balance.
- Why this job: Be part of an elite household and showcase your housekeeping skills in a stunning environment.
- Qualifications: 3+ years in high-end households, strong attention to detail, and laundry expertise.
The predicted salary is between 42000 - 48000 ÂŁ per year.
A family in London is seeking an experienced Housekeeper for an ultra-high-end household. The property spans 1,200 m² across 4 floors and includes a SPA, pool, sauna, hammam, and gym. We are looking for a professional with a proven “silent service” approach and exceptional attention to detail.
Requirements:
- 3+ years’ experience in private UHNW households with a proven “silent service” approach.
- Strong professional housekeeping skills; knowledge of care for premium materials.
- Confident with household equipment (humidifiers, dehumidifiers, air purifiers, cleaning systems, basic apps/timers).
- Laundry expertise, including delicate items and high-value wardrobe care.
- Clear, concise communication; basic English proficiency is required for safety and coordination.
- Excellent time management, precision, discretion and organisation.
- Right to work in the UK is essential.
Duties:
- Premium Housekeeping & Presentation: Maintain exceptional cleanliness across all 4 floors: reception rooms, SPA/pool/sauna/hammam, gym, 5 bedrooms, studies and family areas. Daily and weekly cleaning cycles, including specialist care for stone, solid wood, metals, leather and high-end finishes. Deep cleaning during family absence, including steam disinfection, linen inventory, organisation and detailed labelling.
- Climate, Air Quality & Technical Oversight: Ensure comfortable ambience: temperature, humidity, air quality, lighting. Monitor sensors (temperature, humidity, PM/COâ‚‚ where applicable). Maintain humidifiers, dehumidifiers, air purifiers and extraction systems; clean filters, descale tanks and run devices in agreed modes. Support correct thermostat/AC settings; log and report any faults.
- Laundry & Wardrobe Care: Full laundry cycle: sorting, delicate washes, gentle drying, steaming/ironing. Care for children’s clothing, luxury fabrics and labelled sets. Track dry-clean items and ensure timely returns.
- Evening Turndown Service: Within the agreed 17:00–20:00 window: air rooms, set soft lighting, restore order. Prepare bedrooms (beds, pyjamas/throws, water, blinds, scent check). Prepare bathrooms (fresh towels, replenished amenities, spotless mirrors and surfaces).
- Household Coordination & Communication: Work within established checklists and logs; report daily task status, issues and climate readings. Escalate incidents immediately to the House Manager, with photos when required. Coordinate schedules with chef, gardener and technicians to avoid overlap. Follow strict confidentiality (NDA), privacy protocols and “do-not-disturb” rules.
- Parcels, Couriers & Returns: Receive, check and record packages; document any damage. Prepare returns/exchanges, arrange courier pick-ups and track shipments.
- Storage, Supplies & Inventory: Maintain impeccably organised storage rooms with labelled containers and FIFO system. Weekly/monthly inventory of linens and consumables; reorder at threshold levels. Photo-confirm deliveries and maintain tidy stock areas.
Compensation & Benefits:
- Salary: €3,500 – €4,000 per month Gross
- Reimbursed by employer: Tickets, transportation costs, and meals
- Accommodation (if on rota): A separate room with all amenities is provided; the kitchen is shared
- Schedule: Working patterns: floating 5/2 or rota 3 weeks on/ 3 weeks off, subject to agreement. Typical start around 08:00; flexible finish depending on household needs.
Housekeeper - UHNW Family, London employer: English Nanny
Contact Detail:
English Nanny Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - UHNW Family, London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the UHNW household scene. Personal recommendations can really give you an edge.
✨Tip Number 2
Show off your skills! If you have experience with premium materials and household equipment, be ready to discuss specific examples during interviews. We want to hear about your 'silent service' approach!
✨Tip Number 3
Practice your communication! Since clear and concise communication is key, brush up on your English skills if needed. Being able to articulate your thoughts will help you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Housekeeper - UHNW Family, London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3+ years of experience in UHNW households. We want to see how your 'silent service' approach has made a difference in your previous roles, so don’t hold back!
Be Detail-Oriented: Since attention to detail is key for this role, use your application to demonstrate your meticulous nature. Mention specific tasks you've excelled at, like caring for premium materials or managing laundry for high-value wardrobes.
Communicate Clearly: We value clear communication, so keep your application concise and to the point. Use basic English proficiency to show you can coordinate effectively with the household team and report any issues promptly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We’re excited to see what you bring to the table!
How to prepare for a job interview at English Nanny
✨Know Your Stuff
Before the interview, brush up on your housekeeping skills and knowledge of premium materials. Be ready to discuss your experience with delicate fabrics and high-value wardrobe care, as well as your familiarity with household equipment like humidifiers and air purifiers.
✨Showcase Your Silent Service Approach
During the interview, emphasise your 'silent service' approach. Share specific examples of how you've maintained discretion and provided exceptional service in previous roles, ensuring that you highlight your attention to detail and ability to work seamlessly within a household.
✨Communicate Clearly
Since clear communication is key, practice speaking about your experiences in basic English. Prepare to explain your daily tasks and how you coordinate with other household staff, showcasing your organisational skills and ability to follow checklists and logs.
✨Demonstrate Time Management Skills
Be prepared to discuss how you manage your time effectively, especially in a large household. Share examples of how you've handled multiple tasks, such as deep cleaning and laundry cycles, while maintaining high standards of cleanliness and organisation.