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- Tasks: Maintain a luxurious home, ensuring cleanliness and comfort across all areas.
- Company: Join an ultra-high-net-worth family in London with a focus on excellence.
- Benefits: Competitive salary, reimbursed expenses, and accommodation provided.
- Other info: Flexible working patterns with excellent career growth opportunities.
- Why this job: Be part of a prestigious household and showcase your housekeeping expertise.
- Qualifications: 3+ years in UHNW households, strong attention to detail, and laundry skills.
The predicted salary is between 42000 - 48000 ÂŁ per year.
A family in London is seeking an experienced Housekeeper for an ultra-high-end household. The property spans 1,200 m² across 4 floors and includes a SPA, pool, sauna, hammam, and gym. We are looking for a professional with a proven “silent service” approach and exceptional attention to detail.
Requirements:
- 3+ years’ experience in private UHNW households with a proven “silent service” approach.
- Strong professional housekeeping skills; knowledge of care for premium materials.
- Confident with household equipment (humidifiers, dehumidifiers, air purifiers, cleaning systems, basic apps/timers).
- Laundry expertise, including delicate items and high-value wardrobe care.
- Clear, concise communication; basic English proficiency is required for safety and coordination.
- Excellent time management, precision, discretion and organisation.
- Right to work in the UK is essential.
Duties:
- Premium Housekeeping & Presentation: Maintain exceptional cleanliness across all 4 floors: reception rooms, SPA/pool/sauna/hammam, gym, 5 bedrooms, studies and family areas. Daily and weekly cleaning cycles, including specialist care for stone, solid wood, metals, leather and high-end finishes. Deep cleaning during family absence, including steam disinfection, linen inventory, organisation and detailed labelling.
- Climate, Air Quality & Technical Oversight: Ensure comfortable ambience: temperature, humidity, air quality, lighting. Monitor sensors (temperature, humidity, PM/COâ‚‚ where applicable). Maintain humidifiers, dehumidifiers, air purifiers and extraction systems; clean filters, descale tanks and run devices in agreed modes. Support correct thermostat/AC settings; log and report any faults.
- Laundry & Wardrobe Care: Full laundry cycle: sorting, delicate washes, gentle drying, steaming/ironing. Care for children’s clothing, luxury fabrics and labelled sets. Track dry-clean items and ensure timely returns.
- Evening Turndown Service: Within the agreed 17:00–20:00 window: air rooms, set soft lighting, restore order. Prepare bedrooms (beds, pyjamas/throws, water, blinds, scent check). Prepare bathrooms (fresh towels, replenished amenities, spotless mirrors and surfaces).
- Household Coordination & Communication: Work within established checklists and logs; report daily task status, issues and climate readings. Escalate incidents immediately to the House Manager, with photos when required. Coordinate schedules with chef, gardener and technicians to avoid overlap. Follow strict confidentiality (NDA), privacy protocols and “do-not-disturb” rules.
- Parcels, Couriers & Returns: Receive, check and record packages; document any damage. Prepare returns/exchanges, arrange courier pick-ups and track shipments.
- Storage, Supplies & Inventory: Maintain impeccably organised storage rooms with labelled containers and FIFO system. Weekly/monthly inventory of linens and consumables; reorder at threshold levels. Photo-confirm deliveries and maintain tidy stock areas.
Compensation & Benefits:
- Salary: €3,500 – €4,000 per month Gross
- Reimbursed by employer: Tickets, transportation costs, and meals
- Accommodation (if on rota): A separate room with all amenities is provided; the kitchen is shared
Schedule: Working patterns: floating 5/2 or rota 3 weeks on/3 weeks off, subject to agreement. Typical start around 08:00; flexible finish depending on household needs.
Housekeeper - UHNW Family, London in City of London employer: English Nanny
Contact Detail:
English Nanny Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - UHNW Family, London in City of London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the UHNW household space. Personal connections can often lead to job opportunities that aren’t advertised.
✨Tip Number 2
Show off your skills! If you have experience with premium materials and household equipment, make sure to highlight that in conversations. We want to see how you can bring your expertise to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to households or agencies that specialise in UHNW placements. A friendly email or call can set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’ve got a range of roles that might be perfect for you. Plus, applying directly gives us a chance to see your enthusiasm and fit for the role right away.
We think you need these skills to ace Housekeeper - UHNW Family, London in City of London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3+ years of experience in UHNW households. We want to see how your 'silent service' approach has made a difference in your previous roles, so don’t hold back on those details!
Be Detail-Oriented: Since this role requires exceptional attention to detail, use your application to showcase specific examples of how you've maintained high standards in housekeeping. We love seeing that precision and care in your writing!
Communicate Clearly: Remember, clear and concise communication is key! Use straightforward language in your application to demonstrate your basic English proficiency and ensure we can easily understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with our family in London!
How to prepare for a job interview at English Nanny
✨Know Your Stuff
Before the interview, brush up on your housekeeping skills and knowledge of premium materials. Be ready to discuss your experience in UHNW households and how you’ve applied a 'silent service' approach in your previous roles.
✨Showcase Your Attention to Detail
Prepare examples that highlight your exceptional attention to detail. Whether it’s about maintaining cleanliness or caring for delicate fabrics, be specific about how you ensure everything is perfect in a high-end environment.
✨Familiarise Yourself with Household Equipment
Make sure you’re comfortable discussing household equipment like humidifiers and air purifiers. You might be asked about your experience with these tools, so knowing how to operate and maintain them will give you an edge.
✨Communicate Clearly
Since clear communication is key, practice articulating your thoughts concisely. You may need to explain your daily tasks or coordinate with other staff, so being able to communicate effectively in basic English is essential.