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- Tasks: Manage summer school airport transfers and lead a dynamic team.
- Company: Join Embassy Summer, a globally recognised leader in youth language programmes.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work environment.
- Why this job: Make a real impact on students' summer experiences while enhancing your organisational skills.
- Qualifications: Strong organisational skills and a passion for teamwork are essential.
- Other info: Opportunity to work in a fast-paced, multicultural setting with excellent career growth.
The predicted salary is between 24000 - 36000 £ per year.
Join our winning team of global superstars in summer 2026. Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.
Location: Brighton, UK
Reporting to: Operations Manager
Fixed Term FT Contract: March - end August 2026
Position Summary
The Transfers Manager plays a crucial role in supporting the operations team through the preparation, delivery, and ongoing monitoring of the summer school airport transfer programme. Under the guidance of the UK Operations Management Team, you will oversee the summer school transfer delivery and manage the transfer team. The role demands excellent organisational skills, attention to detail, confidence with decision making, and the ability to work efficiently in a fast-paced and dynamic environment.
Key Responsibilities
- To supervise and co-ordinate the planning and implementation of the summer school airport transfer programme
- To manage the transfer representative team, with the support of the Airport Manager and Taxi Transfer Coordinator
- To ensure that all coach and taxi company records are kept fully up to date
- To deliver transfers to budget
- To book all arrival and departure transfer coaches
- To communicate closely with other internal departments to ensure that all required data is present
- To keep accurate records of transfer bookings for operational and invoicing purposes
- To create and deliver transfer training for both transfer and centre staff
- To supervise in person on arrival days as necessary
- To be on the Transfer Emergency phone rota during the transfer delivery period
- To maintain positive relationships with transfer providers
- To ensure that transfers are delivered to a standard that matches or exceeds expectations
- To look for areas of potential improvement in the summer school airport transfer programme
- To adhere to the EC Young Learners Code of Conduct, as well as all local policies and procedures related to academics, welfare, and safeguarding
Knowledge/Skills
- Organisation & Time Management: Efficiently prioritise tasks and meet deadlines in a fast-paced environment.
- Communication: Strong written and verbal skills for liaising with teams and external partners.
- Attention to Detail: Ensure accuracy in reports, invoices, and booking details.
- Logistics & Resource Management: Coordinate bookings and manage transfers across all UK centres.
- Technical Skills: Proficient in Microsoft Office, especially Excel.
- Problem-Solving: Identify and resolve operational challenges promptly.
- Customer Focus: Deliver exceptional service to students, group leaders and client representatives.
- Team management: Foster a supportive and inclusive work environment, whilst ensuring all required training and information is provided.
Job-Specific Competencies
- Operational Support: Ensure the operations department receives the correct transfer information.
- Provider Management: Liaise with transport providers and ensure product delivery to required standard.
- Team Collaboration: Work closely with Programme Managers and staff to support the summer school airport transfer programme.
- Invoice Management: Assist with transport invoices as required.
Compliance
Disclosure and Barring Service: If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you. Please confirm this at the time of application.
Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.
Summer School Transport Manager (6 months) employer: English Language Center
Contact Detail:
English Language Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer School Transport Manager (6 months)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through social media. Let them know you're on the hunt for a Summer School Transport Manager role and ask if they know anyone in the industry who could help.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their summer programmes and think about how your skills in organisation and team management can contribute to their success. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and transport providers, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our winning team at Embassy Summer.
We think you need these skills to ace Summer School Transport Manager (6 months)
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Summer School Transport Manager, you'll need to demonstrate your knack for organisation. Make sure your application highlights any relevant experience where you've successfully managed logistics or coordinated teams. We want to see how you can keep everything running smoothly!
Communicate Clearly: Strong communication is key in this role, so let your written application reflect that! Use clear and concise language, and don't shy away from showcasing your ability to liaise with different teams and external partners. We love a good communicator!
Attention to Detail is a Must: In the world of transfers, every detail counts! Ensure your application is free from typos and errors, and consider including examples of how you've maintained accuracy in past roles. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Don’t miss out on the opportunity to join our fantastic team!
How to prepare for a job interview at English Language Center
✨Know the Programme Inside Out
Before your interview, make sure you understand Embassy Summer's mission and the specifics of their summer school programmes. Familiarise yourself with how the airport transfer programme fits into the overall experience for students. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Organisational Skills
As a Transport Manager, you'll need to demonstrate excellent organisational abilities. Prepare examples from your past experiences where you've successfully managed logistics or coordinated teams. Be ready to discuss how you prioritise tasks in a fast-paced environment, as this is crucial for the role.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might be asked about how you would handle communication with transport providers or internal teams, so think of scenarios where you've successfully navigated similar situations.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific challenges you've faced in previous roles, particularly related to logistics or team management, and how you resolved them. This will demonstrate your capability to handle operational challenges effectively.
