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- Tasks: Manage summer school airport transfers and lead a dynamic team.
- Company: Join Embassy Summer, a global leader in youth language programmes.
- Benefits: Gain valuable experience, develop leadership skills, and enjoy a vibrant work environment.
- Why this job: Make a difference by ensuring smooth travel for students from around the world.
- Qualifications: Strong organisational skills and a passion for teamwork.
- Other info: Opportunity to work in a fast-paced, multicultural setting.
The predicted salary is between 30000 - 42000 £ per year.
Join our winning team of global superstars in summer 2026. Embassy Summer, under its parent company EC English, offers award-winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa. Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.
Location: Brighton, UK
Reporting to: Operations Manager
Fixed Term FT Contract: March - end August 2026
Position Summary
The Transfers Manager plays a crucial role in supporting the operations team through the preparation, delivery, and ongoing monitoring of the summer school airport transfer programme. Under the guidance of the UK Operations Management Team, you will oversee the summer school transfer delivery and manage the transfer team. The role demands excellent organisational skills, attention to detail, confidence with decision making, and the ability to work efficiently in a fast-paced and dynamic environment.
Key Responsibilities
- To supervise and co-ordinate the planning and implementation of the summer school airport transfer programme
- To manage the transfer representative team, with the support of the Airport Manager and Taxi Transfer Coordinator
- To ensure that all coach and taxi company records are kept fully up to date
- To deliver transfers to budget
- To book all arrival and departure transfer coaches
- To communicate closely with other internal departments to ensure that all required data is present
- To keep accurate records of transfer bookings for operational and invoicing purposes
- To create and deliver transfer training for both transfer and centre staff
- To supervise in person on arrival days as necessary
- To be on the Transfer Emergency phone rota during the transfer delivery period
- To maintain positive relationships with transfer providers
- To ensure that transfers are delivered to a standard that matches or exceeds expectations
- To look for areas of potential improvement in the summer school airport transfer programme
- To adhere to the EC Young Learners Code of Conduct, as well as all local policies and procedures related to academics, welfare, and safeguarding
Knowledge/Skills
- Organisation & Time Management: Efficiently prioritise tasks and meet deadlines in a fast-paced environment.
- Communication: Strong written and verbal skills for liaising with teams and external partners.
- Attention to Detail: Ensure accuracy in reports, invoices, and booking details.
- Logistics & Resource Management: Coordinate bookings and manage transfers across all UK centres.
- Technical Skills: Proficient in Microsoft Office, especially Excel.
- Problem-Solving: Identify and resolve operational challenges promptly.
- Customer Focus: Deliver exceptional service to students, group leaders and client representatives.
- Team management: Foster a supportive and inclusive work environment, whilst ensuring all required training and information is provided.
Job-Specific Competencies
- Operational Support: Ensure the operations department receives the correct transfer information.
- Provider Management: Liaise with transport providers and ensure product delivery to required standard.
- Team Collaboration: Work closely with Programme Managers and staff to support the summer school airport transfer programme.
- Invoice Management: Assist with transport invoices as required.
Compliance
- Disclosure and Barring Service: If you do not have a valid Enhanced DBS and are not subscribed to the DBS update service, we will need to apply for a new Enhanced DBS for you. Please confirm this at the time of application.
- Equality and Diversity: Equality and diversity are at the heart of everything we do. Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.
Summer School Transport Manager (6 months) in London employer: English Language Center
Contact Detail:
English Language Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Summer School Transport Manager (6 months) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and transport sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to see that you’re genuinely interested in our mission of helping students succeed in a global community. Tailor your answers to show how you can contribute!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed logistics or teams in the past. We love candidates who can demonstrate their ability to keep things running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our winning team!
We think you need these skills to ace Summer School Transport Manager (6 months) in London
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight your ability to manage multiple tasks and keep everything running smoothly. We want to see how you can juggle responsibilities like a pro, especially in a fast-paced environment!
Communicate Clearly: Make sure your written communication is spot on! Use clear and concise language to demonstrate your strong verbal and written skills. This will show us that you can liaise effectively with teams and external partners.
Attention to Detail is Key: When filling out your application, double-check for any errors or missing information. We love candidates who pay attention to the little things, as it reflects your commitment to delivering high-quality work.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at English Language Center
✨Know the Programme Inside Out
Before your interview, make sure you understand Embassy Summer's mission and the specifics of their summer school programmes. Familiarise yourself with how they operate, especially regarding the airport transfer programme, as this will show your genuine interest and preparedness.
✨Showcase Your Organisational Skills
As a Summer School Transport Manager, you'll need to demonstrate excellent organisational skills. Prepare examples from your past experiences where you've successfully managed logistics or coordinated teams, highlighting your ability to prioritise tasks in a fast-paced environment.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would liaise with transport providers and internal teams. Consider doing mock interviews with friends to refine your delivery.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of potential challenges you might face in managing transfers and how you would address them. Being able to demonstrate your critical thinking and adaptability will set you apart from other candidates.
