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- Tasks: Drive and develop volunteering opportunities to make heritage accessible for everyone.
- Company: Join a national charity dedicated to preserving and sharing England's heritage.
- Benefits: Competitive salary, flexible hours, 25 days holiday, and free access to heritage sites.
- Why this job: Make a real impact in the community while supporting volunteers and promoting inclusivity.
- Qualifications: Experience in developing volunteer programmes and excellent customer service skills.
- Other info: Inclusive workplace with opportunities for career growth and wellbeing support.
The predicted salary is between 39855 - 39855 £ per year.
Overview
Title Volunteering and Participation Adviser Location This role can be undertaken from home, a site in the south of England or our London office Salary From £39,855 (depending on location) per annum pro rata / 21.6 hours per week/ permanent Job type Permanent Ref 16124
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That\’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it\’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Volunteering and Participation Adviser to join our team, based in the south of England, whether undertaking the role from home, our London office or one of our sites. The role is part time for 21.6 hours per week and permanent. Working patterns can be discussed at interview.
The Benefits
- Salary from £39,855 (pro rata), depending on location
- 25 days\’ holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours – 21.6 hours week, with work pattern to be agreed
- The opportunity to progress your career within the volunteering, engagement and heritage sector
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
This is a great opportunity for someone with a strong background in volunteering and participation, who is keen to work in a central volunteering function of a national charity.
As Volunteering and Participation Adviser, you\’ll work as part of the team to drive and develop our approach to widening volunteering opportunities, ensuring that heritage is for everybody and supporting our existing volunteers to thrive.
You\’ll work alongside a range of colleagues to ensure they grow their confidence to deliver excellent volunteering opportunities across the charity. Whilst developing clear routes into volunteering, you will work with the wider team to ensure that the
systems, processes, practice and support are in place to take volunteers through their journey with us.
Requirements / Responsibilities
To be considered as a Volunteering and participation Adviser, you\’ll need:
- A proven track record of developing and delivering volunteer programmes and support for volunteer managers.
- Clear experience of devising and delivering activities aimed at a variety of audiences
- Experience of working in a customer focused environment providing high levels of service
- Experience of monitoring and evaluation
- Experience of report writing and collating/ summarising information and statistics for a variety of audiences.
How to apply
To apply, please submit your CV and cover letter, neither should exceed 2 sides of A4. Interviews will be held from 13th October 2025.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Annie Bethell, Volunteering and Participation Manager, on annie.bethell@english-heritage.org.uk. No agencies please.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/
Everybody\’s welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England\’s heritage and open it up for everybody to enjoy. We\’re looking for every type of person with every kind of skill and experience, and we\’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
You will need to refer to the following documents when completing your application.
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Volunteering and Participation Adviser employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteering and Participation Adviser
✨Tip Number 1
Network like a pro! Reach out to people in the volunteering and heritage sectors on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the charity's values and recent projects. Be ready to discuss how your experience aligns with their mission of making heritage accessible for everyone.
✨Tip Number 3
Show your passion for volunteering! During interviews, share personal stories about your volunteer experiences and how they’ve shaped your understanding of community engagement. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Volunteering and Participation Adviser
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Volunteering and Participation Adviser role. Highlight your background in developing volunteer programmes and any customer-focused experience you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about volunteering and how you can contribute to making heritage accessible for everyone. Keep it concise and engaging!
Showcase Your Achievements: When detailing your experience, focus on specific achievements related to volunteer management and engagement. Use numbers or examples to illustrate your impact – we love seeing results!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your CV and cover letter directly. Plus, you’ll find more info about us and our mission there!
How to prepare for a job interview at English Heritage
✨Know Your Heritage
Familiarise yourself with the organisation's mission and values. Understand how they connect heritage to community engagement and volunteering. This will help you articulate how your experience aligns with their goals during the interview.
✨Showcase Your Experience
Prepare specific examples of your past work in developing volunteer programmes. Be ready to discuss how you've supported volunteers and created opportunities for diverse audiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Their Community
Research the current volunteering initiatives and community projects they have in place. Bring ideas on how you could enhance these efforts or introduce new ones. This shows your proactive approach and genuine interest in their work.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the team dynamics. Inquire about their strategies for widening volunteering opportunities or how they measure the success of their programmes. This demonstrates your enthusiasm and critical thinking.
