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- Tasks: Engage with visitors and create memorable experiences at a historic London site.
- Company: A leading charity dedicated to preserving heritage in London.
- Benefits: Flexible hours, extensive training, and opportunities for career progression.
- Why this job: Be part of a passionate team and promote the importance of heritage.
- Qualifications: Strong customer service skills and a love for teamwork.
- Other info: Work weekends and Bank Holidays in a vibrant cultural environment.
The predicted salary is between 28800 - 43200 £ per year.
A prominent charity for heritage based in London is seeking a Visitor Assistant at Apsley House. You will engage with visitors, ensuring an exceptional experience while showcasing the importance of heritage and the benefits of membership. You must be passionate about customer service and enjoy working as part of a team.
This role offers flexible hours, requires working weekends and Bank Holidays, and provides extensive training and career progression opportunities.
Visitor Experience Assistant - London Heritage Site employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Assistant - London Heritage Site
✨Tip Number 1
Get to know the heritage site inside out! Familiarise yourself with Apsley House and its history. When you chat with visitors, your passion and knowledge will shine through, making their experience unforgettable.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different visitor scenarios. The more comfortable you are, the better you'll engage with guests and create a welcoming atmosphere.
✨Tip Number 3
Network with current staff or volunteers at the site. They can share insider tips on what makes a great Visitor Experience Assistant. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Visitor Experience Assistant - London Heritage Site
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your love for heritage shine through! Share any experiences or interests that connect you to the role, as we want to see how you can bring that passion to Apsley House.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We’re looking for someone who can engage with visitors and create memorable experiences, so share examples of how you've done this in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Visitor Experience Assistant role. Mention specific aspects of the job description that excite you and how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at English Heritage
✨Know Your Heritage
Familiarise yourself with Apsley House and its significance in London’s heritage. Being able to discuss its history and importance will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a visitor, as this is crucial for the Visitor Experience Assistant role.
✨Teamwork Matters
Since this role involves working as part of a team, be ready to discuss your experience collaborating with others. Share specific instances where you contributed to a team goal or supported a colleague, highlighting your ability to work well with others.
✨Flexibility is Key
Be prepared to talk about your availability, especially regarding weekends and Bank Holidays. Show that you understand the demands of the role and are willing to adapt your schedule to meet the needs of the charity and its visitors.
