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- Tasks: Lead and support our amazing volunteer team for a top-notch visitor experience.
- Company: Join English Heritage, a diverse and inclusive organisation caring for historic sites.
- Benefits: Competitive salary, flexible hours, 25 days holiday, and free access to heritage sites.
- Why this job: Make a real difference in the heritage sector while building strong community connections.
- Qualifications: Strong organisational skills and a collaborative spirit are essential.
- Other info: Opportunities for career progression and a supportive work environment await you.
The predicted salary is between 27876 - 27876 £ per year.
Location: Marble Hill House, Richmond Road, Twickenham, London, TW1 2NL
Salary: From £27,876 p.a. dependent on skills and experience / 36 hours per week / Temporary
Heritage is for everybody, and we care for over a million objects and hundreds of historic sites in England.
We are looking for a Volunteer Manager to join our team. The role is a fixed-term, full-time position covering 36 hours per week, including weekends and bank holidays.
The Benefits
- Salary from £27,876, depending on skills, experience and location
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- Opportunity to progress your career within the heritage sector
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere where everyone is supported from all backgrounds, religions and with different needs
- Opportunities to attend our live music and history events
As Volunteer Manager, you will lead the day-to-day coordination, support, and engagement of our volunteer team to ensure a high-quality visitor experience.
In this role, you will:
- Oversee volunteer scheduling and communication, maintaining accurate records.
- Support the day-time hours duty management system at Marble Hill.
- Support recruitment, onboarding, and training activity where required.
- Contribute to improving processes and volunteer engagement initiatives.
You will also build strong working relationships across the site and help foster a positive & inclusive culture.
To be considered as the Volunteer Manager, you’ll need:
- Strong organisational and communication skills.
- Ability to work collaboratively with a wide range of stakeholders.
- Confidence using digital systems and maintaining accurate records.
- A proactive and solution-focused approach.
Interviews will be held on Thursday, 12th March at Marble Hill House, TW1 2NL.
If you would like to talk to us about workplace adjustments or working patterns, please contact Jonathan McGloin, Marble Hill Manager, on jonathan.mcgloin@english-heritage.org.uk. No agencies please.
We are an equitable, diverse and inclusive place to work. Everyone is welcome at English Heritage. We are committed to ensuring that all people feel safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Volunteer Manager in Twickenham employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Manager in Twickenham
✨Tip Number 1
Get to know the organisation! Research English Heritage and Marble Hill House. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the culture and expectations, plus it might just get your foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions related to volunteer management. Think about your past experiences and how they align with the skills they're looking for. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Volunteer Manager in Twickenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Volunteer Manager role. We want to see how you can contribute to our mission of providing a high-quality visitor experience.
Showcase Your Organisational Skills: Since this role requires strong organisational abilities, be sure to provide examples of how you've successfully managed schedules or coordinated teams in the past. We love seeing real-life applications of your skills!
Be Proactive in Your Approach: Demonstrate your proactive and solution-focused mindset in your written application. Share instances where you've tackled challenges head-on or improved processes, as this is key for us in the Volunteer Manager position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at English Heritage
✨Know Your Heritage
Familiarise yourself with the mission and values of the organisation. Understand their commitment to inclusivity and how they engage with volunteers. This will help you align your answers with their goals during the interview.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your strong organisational abilities. Think about times when you successfully managed schedules or coordinated teams, as these are crucial for the Volunteer Manager role.
✨Engage with Stakeholders
Be ready to discuss how you’ve worked collaboratively with various stakeholders in the past. Highlight your communication skills and provide specific instances where you built strong relationships to achieve a common goal.
✨Be Proactive and Solution-Focused
Think of challenges you've faced in previous roles and how you approached them. Show that you can think on your feet and come up with solutions, which is essential for improving processes and volunteer engagement.
