English Heritage in Swindon is seeking a part-time Customer Service Adviser to join our busy contact centre. The role is 21 hours a week on a 6-month fixed term contract, with three days per week including Saturdays, and a potential mix of office and remote working after training.
You will handle customer contact via phone, web chat, email and social media, use Outlook and other Microsoft packages, and contribute to process improvements while delivering excellent service as part of the Customer
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Hybrid Multi-Channel Customer Adviser in Swindon employer: English Heritage
English Heritage is an exceptional employer, offering a vibrant work culture that values community engagement and inclusivity. As the Heritage Community Partnerships Lead, you will have the opportunity to make a meaningful impact in London by connecting with diverse communities and fostering partnerships at the historic Marble Hill House. With a strong focus on employee growth, you will benefit from professional development opportunities while contributing to enriching visitor experiences and supporting local volunteers.
