Supporter Journey Manager
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Supporter Journey Manager

Swindon Full-Time 37863 - 42500 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage supporter journeys and enhance engagement through creative strategies.
  • Company: Join a passionate team dedicated to preserving and celebrating heritage for everyone.
  • Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
  • Why this job: Make a real impact in connecting people with their heritage and stories.
  • Qualifications: Experience in customer engagement or project management is preferred.
  • Other info: This is a full-time, fixed-term contract role based in Swindon.

The predicted salary is between 37863 - 42500 £ per year.

Location: Swindon / Hybrid

Salary: From £37,863 per annum (Based on Location) / 36 Hours per week

Job type: Full-time, Fixed-term Contract

Ref: 15919

Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier.

Supporter Journey Manager employer: English Heritage

As a Supporter Journey Manager at our Swindon location, you will join a dynamic team dedicated to making heritage accessible to everyone. We pride ourselves on fostering a collaborative work culture that values innovation and personal growth, offering numerous opportunities for professional development. With competitive salaries and a commitment to work-life balance through hybrid working options, we ensure that our employees feel valued and inspired in their roles.
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Contact Detail:

English Heritage Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supporter Journey Manager

✨Tip Number 1

Familiarise yourself with the heritage sector and its key players. Understanding the landscape will help you speak confidently about how you can enhance supporter journeys at StudySmarter.

✨Tip Number 2

Network with professionals in the heritage and supporter engagement fields. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss specific strategies for improving supporter journeys. Think about innovative ideas that could be implemented at StudySmarter, showcasing your proactive approach during interviews.

✨Tip Number 4

Research our current projects and initiatives at StudySmarter. Being knowledgeable about what we do will allow you to tailor your conversations and demonstrate genuine interest in our mission.

We think you need these skills to ace Supporter Journey Manager

Customer Relationship Management
Project Management
Data Analysis
Communication Skills
Stakeholder Engagement
Strategic Planning
Problem-Solving Skills
Attention to Detail
Empathy
Event Management
Digital Marketing
Content Creation
Adaptability
Team Leadership

Some tips for your application 🫡

Understand the Role: Read the job description for the Supporter Journey Manager position thoroughly. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Supporter Journey Manager role. Use specific examples from your past work that demonstrate your ability to manage supporter journeys effectively.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about heritage and how your background makes you a great fit for the role. Be sure to mention any specific experiences that relate to the job.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at English Heritage

✨Understand the Role

Make sure you have a clear understanding of what a Supporter Journey Manager does. Familiarise yourself with the key responsibilities and how they contribute to the organisation's mission. This will help you articulate your fit for the role.

✨Show Your Passion for Heritage

Since the company values heritage, be prepared to discuss why it matters to you. Share personal stories or experiences that highlight your connection to heritage and how it influences your work ethic and approach.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the company's vision for supporter engagement and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.

✨Demonstrate Your Skills

Be ready to provide examples of your previous experience in managing supporter journeys or similar roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and clearly demonstrate your impact.

Supporter Journey Manager
English Heritage
Apply now
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