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For Companies At a Glance
- Tasks: Create unforgettable experiences for visitors at Brougham Castle.
- Company: Join a leading heritage charity dedicated to preserving history.
- Benefits: Flexible part-time hours, great team environment, and the chance to meet new people.
- Why this job: Be part of a passionate team and share the love of heritage with visitors.
- Qualifications: Strong customer service skills and a passion for engaging with people.
- Other info: Work weekends and Bank Holidays in a vibrant historical setting.
The predicted salary is between 10 - 13 £ per hour.
A leading heritage charity is looking for a Visitor Assistant at Brougham Castle in Penrith. This part-time role (8 hours per week) focuses on providing exceptional visitor experiences and requires strong customer service skills.
- Responsibilities include ensuring visitor satisfaction, personalizing visits, and maintaining site accessibility.
- While history knowledge isn’t necessary, a passion for people is essential.
- The role demands teamwork and the ability to work on weekends and Bank Holidays.
Heritage Visitor Experience Host (Part-Time) in Penrith employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Heritage Visitor Experience Host (Part-Time) in Penrith
✨Tip Number 1
Get to know the heritage charity and its values. When you walk into that interview, show us your passion for people and how you can enhance visitor experiences at Brougham Castle. A little research goes a long way!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for someone. We want to hear those stories during your chat with us, so be ready to share how you can make every visitor's experience memorable.
✨Tip Number 3
Teamwork is key in this role. Be prepared to discuss how you’ve collaborated with others in the past. We love seeing candidates who can work well with a team, especially when it comes to creating a welcoming atmosphere for our visitors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are eager to join our team and make a difference.
We think you need these skills to ace Heritage Visitor Experience Host (Part-Time) in Penrith
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you enjoy interacting with visitors and making their experience memorable!
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the role. We love seeing how your past roles have prepared you for creating exceptional visitor experiences at Brougham Castle.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you've got!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at English Heritage
✨Show Your Passion for People
Since this role is all about providing exceptional visitor experiences, make sure to express your passion for interacting with people. Share examples from your past where you went above and beyond to ensure someone had a great experience.
✨Demonstrate Teamwork Skills
This position requires strong teamwork, so be ready to discuss how you've successfully collaborated with others in previous roles. Think of specific instances where you contributed to a team goal or helped a colleague out.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service situations. Prepare a few scenarios where you handled difficult customers or resolved issues effectively. This will show that you can maintain visitor satisfaction even under pressure.
✨Know the Basics of Brougham Castle
While in-depth history knowledge isn't necessary, having a basic understanding of Brougham Castle and its significance can impress your interviewers. A quick read-up on its history and key features will help you engage with visitors more effectively.
