At a Glance
- Tasks: Lead and inspire a team managing iconic heritage sites along Hadrian's Wall.
- Company: Join English Heritage, a charity dedicated to preserving England's rich history.
- Benefits: Enjoy competitive salary, flexible hours, and 25+ days holiday.
- Other info: Be part of an inclusive team with opportunities for personal and professional growth.
- Why this job: Make a real impact in heritage management while connecting communities to their history.
- Qualifications: Strong communication skills and a passion for heritage are essential.
The predicted salary is between 39855 - 43087 £ per year.
Location: Housesteads Roman Fort, Haydon Bridge, Hexham, Northumberland, NE47 6NN
Salary: From £39,855 - £43,087 p.a., depending on skills and experience / 36 hours / permanent
Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
Hadrian's Wall is Britain's most impressive and most important Roman monument and a World Heritage Site, stretching for 73 miles from Wallsend in the east to the Solway Firth in the west.
We are looking for a site-based Cluster Manager to join our team on a permanent basis, working 36 hours per week. This is an incredible leadership opportunity for someone who is looking for the next step in their management career, where you will support, develop and inspire an established management team at Carlisle Castle, Birdoswald Fort, Housesteads Fort, Chesters Fort and Corbridge Roman Town, plus the Hadrian's Wall F&B Manager and Visitor Welcome Manager.
The Benefits
- Salary from £39,855 - £43,087 p.a., depending on skills and experience
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
You will be responsible for a team of around 50 FTE staff plus volunteers and for delivering c.£2.4 million income while managing an expenditure budget of c.£1.8 million p.a. You will be expected to manage many stakeholders across the Wall and collaborate with multiple partners and local authorities along the Wall.
This is an exciting time to be leading the Hadrian's Wall team, as we are developing multi-million-pound funding bids for investment at our sites along the Wall. You will be acting as the Operational Client on the Project Board, playing a critical role in the successful delivery of projects and maximising their benefits.
You will manage a high-volume visitor operation, leading a dispersed team in the delivery of consistent standards and generating profit by meeting revenue targets, controlling costs and delivering a unique and memorable visitor experience. You will maintain and develop a safe and welcoming environment to support the delivery of positive, rewarding and memorable experiences for our staff, volunteers and visitors alike.
You will oversee and lead your management team in the day-to-day management of their sites - providing support, direction and guidance in order that all important financial and compliance targets are met whilst also ensuring our sites are both enjoyable and inclusive places to work and visit.
To be a successful Cluster Manager, you will need:
- to be an effective communicator with the confidence and ability to represent your sites.
- to be committed to continuous personal development.
- to be able to establish and cultivate effective internal and external stakeholder relationships.
- to be able to develop a shared vision across a dispersed team.
- to demonstrate our core behaviours of collaboration, innovation and empowerment.
Interviews will be held on Thursday, 1 October in York or Newcastle. Find out more about us and what we do on our website.
Everybody's welcome at English Heritage. We are committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role.
Cluster Manager - Hadrian's Wall in North East employer: English Heritage
English Heritage is an exceptional employer, offering a vibrant work culture that values community engagement and inclusivity. As the Heritage Community Partnerships Lead, you will have the opportunity to make a meaningful impact in London by connecting with diverse communities and fostering partnerships at the historic Marble Hill House. With a strong focus on employee growth, you will benefit from professional development opportunities while contributing to enriching visitor experiences and supporting local volunteers.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Manager - Hadrian's Wall in North East
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We think you need these skills to ace Cluster Manager - Hadrian's Wall in North East
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at English Heritage. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at English Heritage
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
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We’re not just looking for brains; we want to see if you vibe with our company culture at English Heritage. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
