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- Tasks: Lead exciting marketing campaigns that inspire and engage members and supporters.
- Company: Join a passionate charity dedicated to preserving England's heritage for everyone.
- Benefits: Enjoy competitive salary, flexible hours, and free access to historic sites.
- Why this job: Make a real impact in the heritage sector while growing your marketing skills.
- Qualifications: Experience in campaign management and consumer marketing communications required.
- Other info: Inclusive workplace with opportunities for career progression and personal development.
The predicted salary is between 33900 - 44000 £ per year.
Member and Supporter Marketing Campaigns Manager
Title Member and Supporter Marketing Campaigns Manager
Location The Engine House, Swindon, SN2 2EH
Salary From £39,966 per annum / 36 Hours per week / Fixed Term Contract (Maternity Cover)
Job type Fixed Term Contract
Ref 16191
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
That\’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it\’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
We are looking for a Member and Supporter Marketing Campaigns Manager to join our team. The role is full time and permanent, working 36 hours per week.
(Fixed Term contract, 12 month Maternity Cover, to start January 2026)
This is a hybrid role, with 1-2 days a week in our Swindon office and the remainder from home.
This is a great opportunity for an experienced campaigns manager with a passion for heritage and marketing to deliver high-profile supporter and membership campaigns. You\’ll play a central role in bringing our membership and supporter experience to life – managing flagship projects such as the Annual Appeal, Members\’ Week and Discounted Partner Attractions portfolio, as well as marketing for legacies and other supporter activities.
The Benefits
- Salary from £39,966, depending on skills, experience and location
- 25 days holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events
As Member and Supporter Marketing Campaigns Manager, you will lead the delivery of multichannel marketing campaigns that inspire members and supporters, drive income and engagement, and grow loyalty.
- You will: Project manage and deliver large-scale campaigns including the Annual Appeal and Members\’ Week, ensuring campaigns are insight-driven, on time and within budget.
- Manage supporter marketing activity including legacies, Discounted Partner Attractions, fundraising projects and ad hoc member initiatives, working with colleagues and agencies to deliver compelling campaigns.
You will also:
- Build strong relationships with internal teams, suppliers and agencies to deliver campaigns effectively.
- Oversee budgets, reporting and campaign performance to ensure continuous improvement.
To be considered as a Member and Supporter Marketing Campaigns Manager, you\’ll need:
- Campaign management experience across both print and digital channels.
- Proven experience in consumer marketing communications.
- Knowledge and experience of CMS, email broadcast tools and web analytics.
- Experience delivering direct mail campaigns, ideally in the heritage or fundraising sector.
- Strong project management and stakeholder engagement skills.
Interviews will be held on Wednesday 5 November, in the Swindon office – The Engine House, Firefly Avenue, Swindon SN2 2EH.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Katherine Bond, Senior Member & Supporter Journey Manager, on katherine.bond@english-heritage.org.uk. No agencies please.
Find out more about us and what we do: english-heritage.org.uk/about/ People and careers pages: english-heritage.org.uk/about/our-people/careers-with-us/
Everybody\’s welcome at English Heritage
Forget the stereotypes. It takes thousands of people from every background to care for England\’s heritage and open it up for everybody to enjoy. We\’re looking for every type of person with every kind of skill and experience, and we\’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
You will need to refer to the following documents when completing your application.
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Member and Supporter Marketing Campaigns Manager employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member and Supporter Marketing Campaigns Manager
✨Tip Number 1
Network like a pro! Reach out to people in the heritage sector, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its campaigns. Show your passion for heritage and how your skills can contribute to their mission. Tailor your responses to highlight relevant experiences that align with their values.
✨Tip Number 3
Don’t just wait for job postings! Reach out directly to the hiring managers or teams you’re interested in. Express your enthusiasm for their work and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing applications that come directly from our platform, so make sure to showcase your unique skills and experiences that fit the role of Member and Supporter Marketing Campaigns Manager.
We think you need these skills to ace Member and Supporter Marketing Campaigns Manager
Some tips for your application 🫡
Show Your Passion for Heritage: When writing your application, let your love for heritage shine through! Share any personal experiences or projects that connect you to the field. We want to see how your passion aligns with our mission.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your campaign management experience and any relevant skills that match the job description. We appreciate when candidates take the time to show us they understand what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at English Heritage
✨Know Your Campaigns
Before the interview, dive deep into the types of campaigns the company runs, especially those related to membership and supporter engagement. Familiarise yourself with their Annual Appeal and Members' Week, and think about how you could enhance these initiatives.
✨Showcase Your Project Management Skills
Be ready to discuss your project management experience in detail. Prepare examples of past campaigns you've managed, focusing on how you kept them on time and within budget. Highlight any tools or methodologies you used that align with the company's needs.
✨Engage with Their Mission
Express your passion for heritage and how it connects people. Share personal stories or experiences that demonstrate your commitment to making heritage accessible to everyone. This will show that you resonate with their mission and values.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about their future campaigns, team dynamics, or how they measure campaign success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
