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- Tasks: Prepare and serve delicious food and drinks while providing top-notch customer service.
- Company: Join the English Heritage team at Kenilworth Castle, a charity preserving history.
- Benefits: Earn £12.39 per hour, enjoy free access to heritage sites, and receive discounts.
- Why this job: Be part of a passionate team that connects people with history and culture.
- Qualifications: No experience needed; just bring enthusiasm and a love for great service.
- Other info: Flexible hours, career progression opportunities, and a supportive work environment.
The predicted salary is between 10 - 15 £ per hour.
Location: Kenilworth Castle, Kenilworth, Warwickshire, CV8 1NE
Salary: £12.39 per hour / 4-12 hours per week from April to October / Fixed Term
Job type: Fixed Term Contract
We are looking for a Food and Beverage Assistant to join us at Kenilworth Castle. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
This is a part-time role working a minimum of 4-12 hours per week from April to October with more hours available at peak season in the summer. This is a fixed-term position until the 31st of October 2026.
As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce at Kenilworth Castle working as part of a team to support the day-to-day operations.
Responsibilities:
- Taking and preparing food and drink orders
- Assisting with food preparation or even helping with some cooking in our kitchen
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
About You:
- Understand what makes excellent customer service and enjoy delivering this to our customers
- Be able to engage in a positive way with people from all backgrounds
- Enjoy working as a team
Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn’t essential as full training will be provided. For us, it’s more important that you have bags of enthusiasm and a willingness to get involved.
The Benefits:
- Salary of £12.39 per hour
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you and up to six friends/family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to 10%
Everybody's welcome at English Heritage. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.
If you would like to talk to us about workplace adjustments or working patterns, please contact Nicholas Doughty, Food & Beverage Manager on Nicholas.Doughty@english-heritage.org.uk.
Interviews are expected on the 23rd of February.
Food & Beverage Assistant in Kenilworth employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Kenilworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on English Heritage and Kenilworth Castle. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking neat and presentable can make a great first impression. It shows you care about the opportunity and respect the workplace.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Food & Beverage Assistant in Kenilworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making people's experiences memorable!
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills that align with the Food & Beverage Assistant role. We love seeing how your background fits with our mission at Kenilworth Castle.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re looking for team players who can engage positively with people from all walks of life, so show us who you are!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at English Heritage
✨Know Your Customer Service Basics
Since this role is all about delivering excellent customer service, brush up on the key principles of great service. Think about how you can engage positively with customers and create memorable experiences for them.
✨Familiarise Yourself with the Venue
Take some time to learn about Kenilworth Castle and its history. Understanding the venue will not only impress your interviewers but also help you connect with the heritage aspect of the role, showing your enthusiasm for the position.
✨Prepare for Teamwork Questions
As a Food and Beverage Assistant, you'll be working closely with others. Be ready to share examples of how you've successfully worked in a team before. Highlight your ability to collaborate and support your colleagues in a busy environment.
✨Show Your Passion for Food and Beverage
Even if you don't have extensive experience, express your enthusiasm for food and beverage service. Talk about any relevant experiences, like cooking at home or serving friends, to demonstrate your willingness to learn and get involved.
