Head of Site Trading

Title: Head of Site Trading

Location: London, Swindon, one of our Regional Offices or Homeworker

Salary: £87,184 – £94,253 per annum (depending on location)/ full-time or part-time/ permanent

Job type: Permanent

Ref: 15841

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That\’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it\’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Head of Site Trading to join our team. You\’ll work on a permanent basis, the role can be full-time or part-time working a minimum of 28.8 hours per week.

Leading a national trading team, you can be based in one of our regional office locations (York, Bristol, Swindon, London) or one of our site-based offices (Dover Castle, Wrest Park) or be a homeworker. You will be expected to travel to English Heritage offices and sites nationally.

The Benefits

1. Salary from £87,184, depending on skills, experience and location
2. 25 days\’ holiday plus bank holidays, pro rata, rising to 28 days after 3 years
3. Matched pension contributions up to 10%
4. Flexible hours
5. The opportunity to progress your career within the heritage sector
6. Subscriptions to professional bodies
7. Free access to all English Heritage sites for you and up to six friends and family members
8. 25% discount in our shops and cafes
9. Enhanced maternity, paternity or shared parental leave
10. Options to buy additional leave
11. An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
12. Opportunities to go to some of our great live music and history events

This is a great opportunity for someone who has a higher education qualification or degree in management, leisure or a related discipline and/or significant senior level experience in a related area.

As Head of Site Trading, you will be responsible for driving the commercial business across our historic properties – delivering the existing core business activity and developing the product offer to support the charity\’s income and growth strategy.

You will work closely with the property and territory teams in particular to provide a sector leading trading proposition to maximise profit ensuring brand alignment. You will focus on driving profitability and will identify creative and innovative opportunities for growth.

You will lead and empower a team of subject matter trading experts to evolve the Charity\’s trading and visitor proposition, performance and profitability. You will have excellent leadership and management experience, strong communication and influencing skills and the ability to build relationships with a wide range of stakeholders internally and externally.

To be considered for the role of Head of Site Trading, you\’ll have experience:

1. Leading at senior level
2. Being accountable for business performance across multiple sites including responsibility for significant operating budget.
3. Developing and implementing strategies and delivering plans within complex organisations with clear evidence of success.
4. Running a department of mixed disciplines with dispersed activities.
5. Historic properties, visitor attractions or related businesses operated on a multi-site basis.

Interviews will be held w/c 12th May on Microsoft Teams.

If you would like to talk to us about workplace adjustments or working patterns, please contact No agencies please.

Find out more about us and what we do: You can also meet some of our people and hear about why they enjoy working with us:

Everybody\’s welcome at English Heritage.

Forget the stereotypes. It takes thousands of people from every background to care for England\’s heritage and open it up for everybody to enjoy. We\’re looking for every type of person with every kind of skill and experience, and we\’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

You will need to refer to the following documents when completing your application.

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