At a Glance
- Tasks: Prepare delicious food and drinks while delivering exceptional customer service.
- Company: Join a charity dedicated to preserving England's historic sites and heritage.
- Benefits: Earn £12.39 per hour, with training, discounts, and free access to heritage sites.
- Other info: Flexible part-time hours with opportunities for career growth in the heritage sector.
- Why this job: Be part of a team that connects people to history and creates memorable experiences.
- Qualifications: Passion for customer service and teamwork; experience is a plus but not essential.
The predicted salary is between 12 - 16 £ per hour.
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Pendennis. No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
This is a part-time role working 2-3 days at a minimum of 15 hours per week from April to October, and then switching to a zero-hour contract from November to March. As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce at Pendennis working as part of a team to support the day-to-day operations. Duties may vary depending on the day, but you can expect to be:
- Taking and preparing food and drink orders
- Assisting with food preparation in our kitchen
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
- Providing support during our events
To be a Food and Beverage Assistant, you will:
- Understand what makes excellent customer service and enjoy delivering this to our customers
- Be able to engage in a positive way with people from all backgrounds
- Enjoy working as a team
Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn’t essential as full training will be provided. For us, it’s more important that you have bags of enthusiasm and a willingness to get involved.
The Benefits:
- Salary of £12.39 per hour (All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour)
- Comprehensive training
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Apprenticeship & Development opportunities
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you and up to six friends/family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus
Food & Beverage Assistant in Falmouth employer: English Heritage
English Heritage at Kenwood House in London is an exceptional employer, offering a vibrant work culture where passionate individuals can thrive. With comprehensive training provided, employees have the opportunity to grow and develop their skills while enjoying benefits such as free site access for themselves and their loved ones, staff discounts, and pension options. Join our friendly team and contribute to creating memorable experiences for visitors in a stunning historical setting.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Falmouth
✨Tip Number 1
Get to know the company! Before your interview, dive into their mission and values. Understanding what makes them tick will help you connect your passion for people and customer service to their goals.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will show that you truly understand what excellent service looks like.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Prepare to discuss how you've collaborated with others in previous roles. Highlighting your ability to work well in a team will resonate with their focus on collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the heritage community.
We think you need these skills to ace Food & Beverage Assistant in Falmouth
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service and working with people. Share a little about why you love food and beverage roles, and how you connect with others. A personal touch can really make your application stand out!
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight any relevant experience or skills that align with what we’re looking for, especially your teamwork and customer service abilities.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at English Heritage
✨Know Your Customer Service Basics
Before the interview, brush up on what excellent customer service means to you. Think of examples where you've gone above and beyond for a customer. This role is all about people, so showing your passion for delivering great service will definitely impress.
✨Show Your Team Spirit
Since this job involves working closely with others, be ready to discuss your experiences in a team setting. Share stories that highlight your ability to collaborate and support your colleagues, as teamwork is key in this role.
✨Familiarise Yourself with Food Safety
Even though full training will be provided, having a basic understanding of food safety and allergens can set you apart. Do a bit of research on common practices and regulations, and be prepared to discuss why they matter in a food and beverage environment.
✨Embrace the Heritage Angle
This charity cares deeply about heritage, so it’s worth mentioning any personal connections you have to history or community. Whether it's a favourite historic site or a local tradition, sharing your enthusiasm for heritage can resonate well with the interviewers.
