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- Tasks: Lead and inspire volunteers to enhance visitor experiences at historic sites.
- Company: Join English Heritage, a charity dedicated to preserving England's rich history.
- Benefits: Career progression, free site access, discounts, flexible hours, and generous holiday.
- Why this job: Make a real impact in the heritage sector while connecting communities to history.
- Qualifications: Experience in volunteer management and strong communication skills required.
- Other info: Dynamic role with opportunities to innovate and engage with diverse audiences.
The predicted salary is between 26409 - 37000 £ per year.
Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then join our Historic Properties team at Osborne and play your part in helping visitors experience more of England's captivating past and preserve it for generations to come.
Osborne has one of the largest volunteer programmes within English Heritage and we are looking for a Volunteer Manager to join our team on a permanent, full basis, working 36 hours per week. This is an incredible opportunity for someone with strong volunteer management experience and an interest in working within the heritage sector supporting the creation of new connections to shared heritage and history.
We are looking for someone who can bring their experience of providing excellent customer service and strong supervisory skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a confident communicator, having strong interpersonal skills with both visitors and colleagues.
As our Volunteer Manager you will work with key members of the site team and HR & Volunteering team to design and implement new offers in volunteering opportunity, with a view to diversifying the programme and ensuring it accounts for current sector trends, the needs of the local community as well as the needs of the site. This will include managing and delivering the recruitment, training, support, retention and recognition of volunteers engaged in all areas of English Heritage's work. You will also ensure that all aspects of the volunteer programme are delivered to time, budget and quality.
Requirements:
- Relevant experience of successfully managing a diverse volunteering programme.
- Experience of working with the local community.
- Effective communication able to deal confidently with a diverse range of audiences representing your site and team and cultivate effective internal and external stakeholder relationships.
- A visible leader who can involve, inspire and motivate a broad spectrum of volunteers.
- A coaching style which develops individuals and teams for high performance and challenges poor performance.
We would be delighted to hear from you. If you would like to talk to us about this role before you apply, please contact Victoria Stone, Osborne Manager, at Victoria.stone@english-heritage.org.uk. You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.
By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our site a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.
Benefits include:
- The opportunity to progress your career within the heritage sector.
- Subscriptions to professional bodies.
- Free access to all English Heritage sites for you and up to 6 friends / family members.
- 25% discount in our shops and cafes.
- Enhanced Maternity/Paternity/Shared Parental leave.
- 25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave.
- Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction.
- Flexible hours.
Interviews will be held week commencing 2nd March 2026 via Teams.
Volunteer Manager in East Cowes employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Manager in East Cowes
✨Tip Number 1
Network like a pro! Reach out to people in the heritage sector, especially those already working at English Heritage. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from the team, share your enthusiasm for volunteering and heritage. Let them know why this role excites you and how you can contribute.
✨Tip Number 3
Prepare for the interview by researching current trends in volunteer management. Be ready to discuss how you can diversify the programme and engage with the local community effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at English Heritage.
We think you need these skills to ace Volunteer Manager in East Cowes
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for heritage and volunteer management shine through in your application. We want to see how your passion aligns with our mission at English Heritage!
Tailor Your CV: Make sure your CV highlights relevant experience in managing diverse volunteering programmes. We love seeing how your skills can contribute to our team, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Volunteer Manager role. Share specific examples of your leadership and communication skills that will inspire our volunteers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at English Heritage
✨Know Your Heritage
Before the interview, dive deep into English Heritage and Osborne House. Familiarise yourself with their mission, values, and recent projects. This will not only show your passion for the role but also help you connect your experience to their goals.
✨Showcase Your Volunteer Management Skills
Prepare specific examples from your past experiences where you've successfully managed a diverse volunteering programme. Highlight how you recruited, trained, and retained volunteers, and be ready to discuss any challenges you faced and how you overcame them.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role requires strong interpersonal skills, consider doing mock interviews with friends or family to refine your communication style and ensure you can engage with a variety of audiences.
✨Bring Ideas to the Table
Think about innovative ways to diversify the volunteer programme and enhance visitor experiences. Be prepared to share these ideas during the interview, as it shows initiative and a proactive approach to the role.
