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- Tasks: Prepare delicious food and drinks while delivering top-notch customer service.
- Company: Join a charity dedicated to preserving England's rich heritage.
- Benefits: Earn £12.39 per hour, with opportunities for career growth and discounts.
- Why this job: Be part of a team that connects people to history and creates memorable experiences.
- Qualifications: Passion for customer service; experience in food and beverage is a plus but not essential.
- Other info: Flexible part-time role with great perks and a supportive work environment.
The predicted salary is between 10 - 15 £ per hour.
Location: Osborne House, York Avenue, East Cowes, Isle of Wight, PO32 6JY
Salary: £12.39 per hour* / 21st March to 1st November / Fixed Term
*All salaries will increase following the NLW rise on 1st April 2026 to a minimum of £12.71 per hour*
Job type: Fixed Term Contract
Ref: 16345
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Osborne House.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
This is a part-time role working a minimum of 4 hours per week from 21st March to 1st November.
As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce at Osborne, while working as part of a team to support the day-to-day operations. Duties may vary depending on the day, but you can expect to be:
- Taking and preparing food and drink orders
- Assisting with food preparation in our kitchen
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
About You
To be a Food and Beverage Assistant, you will:
- Understand what makes excellent customer service and enjoy delivering this to our customers
- Be able to engage in a positive way with people from all backgrounds
- Enjoy working as a team
- Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn’t essential as full training will be provided. For us, it’s more important that you have bags of enthusiasm and a willingness to get involved.
The Benefits
- Salary of £12.39 per hour, rising to £12.71 from 1st April 2026 to follow the NLW
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you and up to six friends/family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to 10%
Everybody's welcome at English Heritage. Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Tim Foster, Food & Beverage Manager on tim.foster@english-heritage.org.uk. No agencies please.
Interviews will take place at Osborne House on 6th, 7th and 8th March 2026.
Food & Beverage Assistant in East Cowes employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in East Cowes
✨Tip Number 1
Get to know the place! Before your interview, take a stroll around Osborne House and soak in the atmosphere. Familiarising yourself with the site will not only impress your interviewers but also help you connect better with the heritage aspect of the role.
✨Tip Number 2
Show off your people skills! During the interview, share examples of how you've delivered excellent customer service in the past. Remember, they want someone who can engage positively with all sorts of people, so let your personality shine through!
✨Tip Number 3
Be ready to chat about teamwork! Since this role is all about working as part of a team, think of times when you've collaborated successfully with others. Highlighting your ability to work well with colleagues will definitely score you some points.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, you’ll find more info about the role and the amazing benefits we offer, like free access to English Heritage sites for you and your mates!
We think you need these skills to ace Food & Beverage Assistant in East Cowes
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service in your application. Share any experiences where you've gone the extra mile to make someone's day better, as that's what we value most!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Food & Beverage Assistant role. Mention any relevant experience, even if it's not directly in food and beverage, that showcases your teamwork and customer service abilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for our team at Osborne House.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at English Heritage
✨Know Your Customer Service Basics
Since this role is all about delivering excellent customer service, brush up on the key principles of great service. Think about how you can engage positively with customers and create memorable experiences. Be ready to share examples of how you've done this in the past!
✨Show Your Team Spirit
This position requires working closely with others, so highlight your teamwork skills. Prepare to discuss times when you've collaborated effectively with colleagues or contributed to a team goal. A positive attitude and enthusiasm for working with others will go a long way!
✨Familiarise Yourself with Food Safety
Even though full training will be provided, having a basic understanding of food safety and allergens can set you apart. Do a bit of research on common food safety practices and be prepared to discuss why they are important in a food and beverage setting.
✨Connect with Heritage
Since the role is within a heritage charity, show your passion for history and community. Think about what heritage means to you and how it connects people. Be ready to express why you want to work in this environment and how you can contribute to making heritage accessible for everyone.
