At a Glance
- Tasks: Lead the Food & Beverage team, ensuring excellent service and compliance with regulations.
- Company: Join English Heritage, a charity dedicated to preserving and sharing England's rich heritage.
- Benefits: Enjoy flexible hours, 25 days holiday, discounts, and free access to all English Heritage sites.
- Why this job: Be part of a mission-driven team that values inclusivity and community impact.
- Qualifications: Experience in hospitality management and a Level 3 Food and Hygiene certificate required.
- Other info: Interviews will be held on MS Teams or onsite; workplace adjustments are available.
The predicted salary is between 23800 - 31800 £ per year.
Heritage is for everybody, and we are here for heritage. Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.
We are looking for a Food & Beverage Manager to join our team. The role is full-time and permanent, working 36 hours a week (approximately 8.30am until 6pm with more hours weighted towards the summer peak months).
The Benefits
- Salary from £27,876 per annum, depending on skills, experience and location
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- Opportunities to go to some of our great live music and history events
- An inclusive working atmosphere where everybody is supported from all backgrounds, religions and with different needs
This is a great opportunity for an experienced Food and Beverage professional to drive and lead the team towards improving income and standards across all the outlets on site. As Down House Food and Beverage Manager, you will manage the Food and Beverage operation on site, leading the team to ensure excellent customer service and full compliance with COSHH, PPE and other legislations at all times.
The successful candidate will play a key role in future development of the F&B offer, considering ways things can be done better, more efficiently and in a cost effective way. You will have excellent attention to detail, leading a small team to maintain the highest levels of customer service, cleanliness and presentation.
We are looking for a proactive and driven Food and Beverage professional, that has experience working in a visitor facing environment.
To be considered for this role you will need:
- Experience of managing a team of people in a hospitality environment
- Hold a current Level 3 Food and Hygiene certificate
- An understanding of financial budgets
- Experience working in a fast-paced environment
- The ability to lead by example and to remain calm under pressure
Interviews will be held week commencing 5th May 2025 on MS Teams or on site at Down House. If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Bryony Blackburn, Down House Site Manager. No agencies please.
Find out more about us and what we do on our website. You can also meet some of our people and hear about why they enjoy working with us. Everybody's welcome at English Heritage. Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Closing date: 30/04/2025 23:59:59
Down House Food & Beverage Manager in Orpington employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Down House Food & Beverage Manager in Orpington
✨Tip Number 1
Familiarise yourself with the heritage sector and the specific values of English Heritage. Understanding their mission to connect people with history can help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of English Heritage, especially those in food and beverage roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in managing teams within a hospitality environment. Be ready to share specific examples of how you've improved customer service or operational efficiency in previous roles.
✨Tip Number 4
Showcase your understanding of financial budgets and cost-effective strategies in food and beverage management. Being able to articulate how you've successfully managed budgets in the past will set you apart from other candidates.
We think you need these skills to ace Down House Food & Beverage Manager in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a hospitality environment. Emphasise your leadership skills and any achievements that demonstrate your ability to improve service standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for heritage and customer service. Mention specific experiences that align with the job description, such as managing teams or improving operational efficiency.
Highlight Relevant Qualifications: Ensure you mention your Level 3 Food and Hygiene certificate prominently in your application. If you have any additional certifications or training related to hospitality or management, include those as well.
Showcase Your Understanding of Financial Budgets: In your application, provide examples of how you've managed budgets in previous roles. This could include cost-saving initiatives or successful financial planning that led to increased revenue.
How to prepare for a job interview at English Heritage
✨Know Your Heritage
Familiarise yourself with the history and significance of Down House and its role within English Heritage. Understanding the heritage aspect will help you connect with the interviewers and demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in a hospitality environment. Highlight your ability to lead by example, especially in high-pressure situations, as this is crucial for the Food & Beverage Manager position.
✨Understand Financial Budgets
Brush up on your knowledge of financial management in a food and beverage context. Be ready to discuss how you've previously managed budgets and improved profitability in your past roles.
✨Emphasise Customer Service Excellence
Be prepared to share specific instances where you've gone above and beyond to ensure excellent customer service. This role requires a strong focus on customer satisfaction, so showcasing your commitment to this will be key.