Castle Visitor Experience Manager
Castle Visitor Experience Manager

Castle Visitor Experience Manager

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable visitor experiences at Middleham Castle.
  • Company: Join a leading heritage charity dedicated to preserving history.
  • Benefits: Enjoy free site access, 25 days' holiday, and exciting perks.
  • Why this job: Be part of a passionate team making history come alive for visitors.
  • Qualifications: Strong customer service skills and team leadership experience required.
  • Other info: Perfect for those who love heritage management and want to inspire others.

The predicted salary is between 30000 - 42000 £ per year.

A leading heritage charity is looking for a Middleham Castle Manager in North Yorkshire. This full-time role focuses on delivering exceptional visitor experiences and leading a dedicated team.

Responsibilities include:

  • Ensuring the site is presentable
  • Generating income

Candidates should have strong customer service skills and the ability to inspire their team.

Benefits include free access to sites and 25 days' holiday pro rata, plus additional perks. This position is ideal for those passionate about heritage management.

Castle Visitor Experience Manager employer: English Heritage

As a leading heritage charity, we pride ourselves on fostering a vibrant work culture that values passion for heritage management and exceptional visitor experiences. Our team enjoys generous benefits such as free access to our historic sites, 25 days' holiday pro rata, and numerous opportunities for professional growth and development in a supportive environment. Join us in North Yorkshire, where your contributions will not only enhance visitor engagement but also help preserve our rich history for future generations.
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Contact Detail:

English Heritage Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Castle Visitor Experience Manager

✨Tip Number 1

Network like a pro! Reach out to people in the heritage sector, especially those who work at or have connections to Middleham Castle. A friendly chat can open doors and give you insider info that could make your application stand out.

✨Tip Number 2

Show off your passion for heritage management! When you get the chance to speak with potential employers, share your experiences and what excites you about preserving history. Your enthusiasm can be contagious and might just win them over.

✨Tip Number 3

Prepare for interviews by researching the charity and its values. Understand their mission and think about how your skills can help enhance visitor experiences at Middleham Castle. Tailoring your answers to align with their goals will show you’re the right fit.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to engage with us directly.

We think you need these skills to ace Castle Visitor Experience Manager

Customer Service Skills
Team Leadership
Heritage Management
Site Presentation
Income Generation
Inspiration Skills
Communication Skills
Passion for Heritage

Some tips for your application 🫡

Show Your Passion for Heritage: When writing your application, let your love for heritage shine through! Share any relevant experiences or projects that highlight your enthusiasm for preserving history and delivering exceptional visitor experiences.

Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your customer service skills and any leadership experience you have, as these are key for the Castle Visitor Experience Manager role.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine through while keeping it professional!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!

How to prepare for a job interview at English Heritage

✨Know Your Heritage

Familiarise yourself with Middleham Castle and its history. Being able to discuss specific aspects of the site and its significance will show your passion for heritage management and impress the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've delivered exceptional customer service in previous roles. Think about situations where you went above and beyond to enhance a visitor's experience, as this is crucial for the role.

✨Inspire with Your Leadership Style

Be ready to discuss your leadership approach. Share stories that highlight how you've motivated and inspired your team in the past, especially in challenging situations. This will demonstrate your capability to lead a dedicated team effectively.

✨Discuss Income Generation Ideas

Think creatively about how to generate income for the castle. Prepare a few ideas or initiatives that could attract more visitors or enhance their experience, showing that you're proactive and business-minded.

Castle Visitor Experience Manager
English Heritage
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