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- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join a charity dedicated to preserving England's rich heritage.
- Benefits: Earn £12.39 per hour, with opportunities for career growth and discounts.
- Why this job: Be part of a team that connects people to history and creates memorable experiences.
- Qualifications: No experience needed; just bring your enthusiasm and passion for service!
- Other info: Enjoy free access to English Heritage sites and participate in exciting events.
The predicted salary is between 10 - 15 £ per hour.
Location: Birdoswald Roman Fort, Gilsland, Brampton, Cumbria, CA8 7DD
Salary: £12.39 per hour / 8 hours per week April to October, 0 hours November to March / Permanent.
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Birdoswald Roman Fort. No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
Responsibilities:
- Taking and preparing food and drink orders
- Assisting with food preparation in our kitchen
- Providing exceptional customer service
- Ensuring a perfect standard of cleanliness and hygiene throughout
About You:
- Understand what makes excellent customer service and enjoy delivering this to our customers
- Be able to engage in a positive way with people from all backgrounds
- Enjoy working as a team
Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn’t essential as full training will be provided. For us, it’s more important that you have bags of enthusiasm and a willingness to get involved.
The Benefits:
- The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
- Opportunities to go to some of our great live music or history events
- Free access to all English Heritage sites for you and up to six friends/family members
- 25% discount in our shops and cafes
- Enhanced maternity/paternity/shared parental leave
- 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
- Options to buy additional leave
- Matched pension contributions up to 10%
Everybody's welcome at English Heritage. Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We’re looking for every type of person with every kind of skill and experience, and we’re committed to making sure that English Heritage is an equitable, diverse and inclusive place to work.
We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First Aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Karen Kindred, Food & Beverage Manager, on 07990 392679. No agencies please.
Food & Beverage Assistant in Brampton employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Brampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on English Heritage. Understand their mission and values, especially how they connect people with history. This will help you show your passion for the role and align your answers with what they care about.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your enthusiasm! When you’re at the interview, let your passion for food and people shine through. Smile, engage with the interviewer, and express your excitement about working in such a unique setting like Birdoswald Roman Fort.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Food & Beverage Assistant in Brampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making people's experiences memorable!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that align with the Food & Beverage Assistant role. Mention any teamwork or customer service experiences you've had, even if they're not in food and beverage.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, ensuring it’s easy for us to see why you’d be a great fit for our team at Birdoswald Roman Fort.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at English Heritage
✨Know Your Customer Service Basics
Since this role is all about delivering excellent customer service, brush up on the key principles of great service. Think about how you can engage positively with customers and create memorable experiences. Be ready to share examples of how you've done this in the past or how you'd approach it.
✨Show Your Passion for Heritage
Even if you don't have a history background, express your enthusiasm for working in a heritage setting. Research Birdoswald Roman Fort and be prepared to discuss why you want to be part of a team that connects people with history. This will show your genuine interest in the role.
✨Prepare for Teamwork Questions
This position requires you to work well with others, so expect questions about teamwork. Think of specific instances where you've collaborated successfully with colleagues. Highlight your ability to communicate and support your team, especially in a busy food and beverage environment.
✨Understand Food Safety Basics
While full training will be provided, having a basic understanding of food safety and allergens can set you apart. Familiarise yourself with common food safety practices and be ready to discuss why they are important in a food and beverage role. This shows you're proactive and serious about the job.
