At a Glance
- Tasks: Welcome visitors and share the unique history of Old Wardour Castle.
- Company: Join English Heritage, a dedicated organization preserving historical sites.
- Benefits: Enjoy training, travel reimbursements, and a certificate for your future endeavors.
- Why this job: Engage with history, meet diverse people, and make a positive impact.
- Qualifications: Friendly, enthusiastic individuals who love learning and communicating.
- Other info: Full training provided; be part of a passionate volunteer team.
Do you have a passion for history and the outdoors? We are looking for energetic people, keen to offer their time as part of our new team of volunteers at Old Wardour Castle. As an explainer volunteer you will be based around the castle ruins and will be a friendly point of contact for all our visitors. You will answer questions about the castle, its' features and share the site's unique history.
What will I be doing?
- Provide a warm and friendly welcome for all visitors
- Help convey the story of our sites by actively engaging with visitors in answering their questions, telling stories about the house or collection, and helping with family trails
- Help preserve and protect the collection
- Attend relevant training courses and workshops to increase your knowledge of our sites
What skills, qualities and experience do I need?
We need people who:
- Have a friendly, enthusiastic manner and enjoy dealing with people from all walks of life
- Have confidence in their ability to communicate well with all age groups
- Are keen to learn more about our sites
- Are happy to be on their own with members of the public
What support and training will I receive?
Full training and support will be provided to help you settle into your role. You will receive:
- A site and role induction with your dedicated Volunteer Manager
- All relevant health & safety training and clear guidance on how to address security or safety issues. You will always have access to a member of English Heritage staff
What will English Heritage expect from me?
- To be the friendly face of English Heritage and deliver excellent customer service
- To be reliable in attendance and dependable
- Help us maintain the highest standards of presentation at our sites and properties
- To wear English Heritage volunteer uniform where provided
- Help us protect our properties and collections by understanding and following our security and safety procedures
- Maintain good working relationships with staff, other volunteers and members of the public
- Attend appropriate training and learn about the work of English Heritage
- Observe organisational policy and procedures
- Safeguard confidential information about English Heritage and let us know about anything relating to your role or the work of English Heritage that you think might be controversial
- Any documentary or other material (including any copyright applying thereto) you are provided with or created by you in respect of your volunteering will be the property and copyright of English Heritage (unless otherwise agreed in writing)
What can I expect from English Heritage?
- A welcoming and enjoyable experience
- To be treated fairly and with respect
- Recognition and appreciation for your contribution
- A full induction and training programme with on-going support
- Reimbursement of reasonable local travel costs between home and volunteering location within agreed limits
- A certificate to demonstrate work carried out for English Heritage is available on request to show future employers or further education providers
- You will be covered by English Heritage’s own indemnity arrangements in respect of all liabilities that may result from your appointment as a volunteer
Explainer Volunteer employer: English Heritage-10
Contact Detail:
English Heritage-10 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Explainer Volunteer
✨Tip Number 1
Show your enthusiasm for history and the outdoors during any interactions you have with the team. This passion will resonate well with the values of English Heritage and can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with Old Wardour Castle's history and key features before applying. Being knowledgeable about the site will help you engage more effectively with visitors and demonstrate your commitment to the role.
✨Tip Number 3
Practice your communication skills by engaging with friends or family about historical topics. This will boost your confidence in speaking with visitors of all ages and backgrounds, which is crucial for this volunteer position.
✨Tip Number 4
Be prepared to discuss your previous experiences in customer service or volunteering. Highlighting your ability to connect with people and provide excellent service will show that you are a great fit for the friendly face of English Heritage.
We think you need these skills to ace Explainer Volunteer
Some tips for your application 🫡
Show Your Passion: In your application, express your enthusiasm for history and the outdoors. Share any relevant experiences or interests that demonstrate your passion for these areas.
Highlight Communication Skills: Emphasize your ability to communicate effectively with people of all ages. Provide examples of past experiences where you successfully engaged with visitors or customers.
Demonstrate Reliability: Mention your dependability and commitment to attending training sessions and volunteering consistently. This shows that you are serious about the role and can be counted on.
Tailor Your Application: Customize your application to reflect the specific qualities and skills mentioned in the job description. Use keywords from the listing to align your application with what English Heritage is looking for.
How to prepare for a job interview at English Heritage-10
✨Show Your Passion for History
Make sure to express your enthusiasm for history and the outdoors during the interview. Share any personal experiences or interests that relate to the role, as this will demonstrate your genuine passion for the position.
✨Emphasize Your Communication Skills
Highlight your ability to communicate effectively with people of all ages. Provide examples of past experiences where you successfully engaged with visitors or customers, showcasing your friendly and approachable manner.
✨Demonstrate Your Willingness to Learn
Convey your eagerness to learn more about Old Wardour Castle and its history. Mention any relevant training or workshops you have attended in the past, and express your commitment to attending the training provided by English Heritage.
✨Prepare Questions for the Interviewers
Prepare thoughtful questions to ask the interviewers about the role and the organization. This shows your interest in the position and helps you gain a better understanding of what is expected from you as an explainer volunteer.