Warehouse and Equipment Manager in Twickenham

Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for a Warehouse & Equipment Manager to join our Performance Rugby team.

This role will be part of the Performance Department Operations Team, and will work closely with the Team Operations Managers, as well as linking in with the Team Kit Managers, and providing a valuable communication channel between the Operations Team and the Commercial and Procurement Departments. The Operations Team are often in camp or working remotely, so many of our team meetings are online via Teams, but we also have designated ‘in person’ Team Meetings several times a season at the stadium.

The Warehouse & Equipment Manager is responsible for the effective management, storage, distribution and lifecycle of all rugby performance equipment and consumables supporting England Rugby performance programmes. The role plays a critical part in enabling Performance Team Operations Managers by ensuring training environments are consistently equipped, compliant and ready to perform. This role requires a highly organised, proactive individual with experience in logistics, inventory management and elite sporting environments.

Responsibilities:

• Manage day-to-day operations of the performance storage facilities (Warehouse & Allianz Stadium) ensuring safe, organised and efficient storage of all equipment.
• Maintain accurate, real-time inventory records across all performance programmes.
• Oversee stock control, audits, reordering and asset lifecycle management.
• Ensure equipment is cleaned, serviced, always repaired and fit for purpose.
• Produce seasonal logistical calendars detailing when orders need to be placed, delivered and then distributed to team.
• Coordinate, with the support of Kit Managers, the timely preparation, packing and distribution of equipment for camps, matches, tours and overseas travel.
• Logistical co-ordination of any equipment shared across the teams.
• Work closely with Performance Team Operations Managers to understand programme requirements and deliver against timelines.
• Manage inbound and outbound freight, as requested by Team Ops Managers, including customs documentation where required.
• Manage the calendar and maintenance of the department kit van.
• Support venue set-ups and breakdowns for training camps when required.
• Provide Kit Manager support to teams when required.
• Assist the Commercial & Procurement teams with kit delivery tracking and reporting of missing items.
• Manage relationships with equipment suppliers and service providers.
• Manage the feedback process to suppliers, including the tracking of faulty products and resolutions.
• Support procurement processes and quotations for additional kit and equipment needed by Team Operations Managers.
• Provide clear communication and regular updates to operations and performance stakeholders.
• Ensure all warehouse operations comply with health & safety regulations and England Rugby policies.
• Maintain risk assessments, manual handling procedures and safe working practices.
• Ensure equipment meets safety, regulatory and sport-specific compliance standards.
• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
• Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

Qualifications, Skills & Experience:

Essential:

• Proven experience in warehouse, logistics or equipment management (sporting or high-performance environment desirable).
• Strong organisational and inventory management skills.
• Experience working in fast-paced, deadline-driven environments.
• Excellent communication skills and ability to work collaboratively with multidisciplinary teams.
• Strong attention to detail and problem-solving ability.
• Competent IT skills, including inventory or asset management systems.
• Full UK driving licence.
• Willingness to work flexible hours, including evenings, weekends and travel as required.
• Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions.
• Committed to actively contributing and building an inclusive culture in your role and day to day behaviours.

Desirable:

• Experience working in elite sport or professional rugby environments.
• Knowledge of performance, medical or strength & conditioning equipment.
• Experience supporting international travel and freight logistics.

Values & Behaviours:

• Always Demonstrates England Rugby values.
• Proactive, solution-focused and adaptable.
• Calm under pressure with a strong service mindset.
• Takes pride in creating high-quality performance environments.

All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com. This role will require DBS check.