At a Glance
- Tasks: Join the SIA Incident Response Team to ensure safety and provide excellent service at events.
- Company: Allianz Stadium, a premier venue for sports and concerts in the UK.
- Benefits: Flexible hours, gain experience in event management, and work in a vibrant environment.
- Other info: Dynamic role with opportunities to learn and grow in the events industry.
- Why this job: Be part of an exciting team and make a difference during major events.
- Qualifications: Must have Level 2 in Spectator Safety and a current SIA Door Supervision license.
The predicted salary is between 12 - 15 £ per hour.
Description
SIA Incident Response Team
Allianz Stadium is the Home of England Rugby, the headquarters of the Rugby Football Union and one of the foremost sports and concert venues across the UK and Europe.
The stadium has a spectator capacity of 82,000 and the site includes a hotel, leisure club, conference and banqueting facilities, a Rugby Store and office accommodation, all of which makes the stadium a 365-day-a-year business.
We're looking for people to join our SIA Incident Response Team to provide exceptional service and assistance to all patrons who attend Allianz Stadium on an event day, and play a key role in the case of an emergency.
Specific Requirements that apply to all Stewards
- To attend a minimum of 80% events per season.
- New stewards must undertake the Stadium Steward Induction.
- To complete all mandatory training.
- Follow all instructions delivered by Supervisors and Managers.
- To be deployed as required within the Stadium.
- Remain on post until post-match checks and sweep have been completed and instructed to stand down by the supervisor or manager.
General Responsibilities
- Provide and maintain a friendly and proactive service to all guests.
- Arrive at the venue as directed to allow time for you to sign on, lunch to be taken, equipment items to be distributed and briefings attended.
- Collect Briefing document.
- Attend Briefing with your Supervisor.
- Remain in your designated area at all times unless redeployed by your supervisor.
- Undertake all tasks as requested by your supervisor.
- Comply with the Stadium dress code.
• IN ACCORDANCE WITH THE STEWARD HANDBOOK
- Do not eat, drink or smoke in public areas
- Do not consume alcohol or take illegal substances before or during an event
- Do not use obscene or offensive language or gestures
- Ensure that all issues and incidents that occur during the event are communicated fully to your Supervisor and, where necessary, an Incident Report form or a steward feedback form completed and submitted to the Resourcing Manager.
- Ensure your SIA Door Supervision license is current and on your person.
- Update the staffing system with your license number and renew date when applicable.
- Have an understanding of the ground rules and licensing requirements of the stadium.
Required for the Role
- Must have a Level 2 in Spectator Safety or working towards it.
- Must have a current SIA door Supervision license as a minimum.
- Safety, Security and Customer service focused.
- Excellent communication skills.
Emergency Role
- Assist in the safe evacuation of your area of responsibility
Dress Code
- Jacket or tabard (as issued), black trousers, black shoes/boots, white shirt and tie.
SIA Incident Response Team (Casual) in Twickenham employer: England Rugby
England Rugby is an exceptional employer that champions diversity and inclusion, offering a supportive work culture where employees can thrive. With a focus on professional development and collaboration, particularly within the Inclusion and Diversity team, this role provides meaningful opportunities to make a positive impact in the community. Located in Rugby, the position offers a blend of office and remote work, ensuring flexibility while contributing to a vital mission in sports governance.
StudySmarter Expert Advice🤫
We think this is how you could land SIA Incident Response Team (Casual) in Twickenham
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like England Rugby. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including England Rugby. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with England Rugby! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace SIA Incident Response Team (Casual) in Twickenham
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at England Rugby. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at England Rugby specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for England Rugby, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at England Rugby
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at England Rugby.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.