At a Glance
- Tasks: Ensure a safe and enjoyable experience for guests at events.
- Company: Allianz Stadium, a premier venue for sports and concerts.
- Benefits: Flexible shifts, full training provided, and a vibrant work environment.
- Other info: Must be 18+ and available for weekend events.
- Why this job: Join a dynamic team and be part of exciting events all year round.
- Qualifications: Good customer service skills and the ability to handle various situations.
The predicted salary is between 12 - 15 £ per hour.
Casual Event Day Steward: Allianz Stadium is the Home of England Rugby, the headquarters of the Rugby Football Union and one of the foremost sports and concert venues in Europe. The stadium has a spectator capacity of 82,000 and the site includes a hotel, a leisure club, conference and banqueting facilities, a Rugby Store and office accommodation, all of which makes the stadium a 365-day-a-year business.
To ensure the effective provision of security for the Allianz Stadium complex as well as at frequent off-site events, we are seeking casual event day stewards to:
- Provide and maintain a friendly and proactive service to all guests
- Perform access control, queue management, bag-checking and directional attendant duties
- Maintain a safe environment for all guests and staff
- Perform crowd management, access control and directional attendant duties
In addition to the above, key responsibilities include monitoring spectators, reporting unusual crowd dynamics, identifying and reporting any hazards and defects including suspect objects, keeping entrances, gangways and exits clear and observing and enforcing ground rules.
Candidates must have good customer service skills, an ability to communicate effectively with a wide variety of staff, guests and commercial visitors and have the personal confidence, stamina and perseverance to deal with incidents when they arise. You will need to commit to the majority of 20 events per year, most of which will take place at weekends. You will be required to work between 8 to 12 hours per day with a variety of shifts between 6am and 12pm. Full training will be given to successful candidates. Please note you must be 18 years or over to work as a steward.
Casual Steward in Twickenham employer: England Rugby
England Rugby is an exceptional employer that champions diversity and inclusion, offering a supportive work culture where employees can thrive. With a focus on professional development and collaboration, particularly within the Inclusion and Diversity team, this role provides meaningful opportunities to make a positive impact in the community. Located in Rugby, the position offers a blend of office and remote work, ensuring flexibility while contributing to a vital mission in sports governance.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Steward in Twickenham
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like England Rugby. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including England Rugby. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with England Rugby! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Casual Steward in Twickenham
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at England Rugby. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at England Rugby specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for England Rugby, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at England Rugby
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at England Rugby.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
