The Rugby Football Union (RFU) is seeking a Technology Support Manager to lead the Service Delivery team, ensuring a high quality, customer-focused technology support service across RFU. You will oversee day-to-day operations, SLAs, incident management and continuous improvement, while championing our core values of Put The Team First, Shape The Future and Respect Each Other.
Based in London, this hands-on leadership role requires strong ITIL knowledge, stakeholder management and a track record
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Service Desk Lead: ITIL, SLA & Incident Champion employer: England Rugby
The Rugby Football Union (RFU) is an exceptional employer, dedicated to fostering a vibrant work culture that champions inclusivity and community engagement. With a strong commitment to employee growth and development, the RFU offers unique opportunities for individuals passionate about rugby to make a meaningful impact in the sport while enjoying the flexibility of remote work at the Allianz Stadium in Twickenham. Join us in enriching lives through rugby and be part of a team that values integrity, collaboration, and the future of the game.
