Media Operations Manager

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With the Women\’s Rugby World Cup taking place here in England this year, it\’s an incredibly exciting time to join the RFU and working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for a Media Operations Manager to join our Communications team on an 12-month fixed term contract (maternity cover).

Job Title : Media Operations Manager
Department : Communications
Reports to : Corporate Communications Manager
Direct Report(s) : N/A
Salary Banding : c.£45,000
Job Level : Guide
Location : HQ – This role is contractually based at Allianz Stadium, offering some flexibility to work from home
Employment Type : 11-month Fixed Term Contract (maternity cover), commencing October 2025
Working Hours : This is a full-time role, covering 35hrs per week

Application Information:

• Please submit an anonymized CV and cover letter.
• The closing date for applications Friday 18th July at 5pm.
• Please note; we are currently experiencing an issue with applications from Hotmail and Outlook accounts. Please apply using a different email address if you typically use Hotmail/Outlook as we cannot guarantee that you will receive communications from us if you use these.

The Role:

Reporting to Corporate Communications Director, the Media Operations Manager will work closely with a wide variety of stakeholders to manage components of the RFU’s reputation through effective and world-class media operations.

The role holder will lead media operations management for all Allianz Stadium fixtures, England team fixtures around the country, England teams’ media access at Allianz Stadium, as well as RFU corporate media events.

In this role, the individual will be the main point of contact for the department for media facilities and operations and liaising with all relevant internal and external stakeholders.

This individual will work with Rugby Events & Competition department to manage relationship with onsite broadcast partners.

The Team:

This is an exciting time to join the RFU communications team, which is seeking to become more visible, more transparent and engage more widely with its large range of stakeholders.

The team is made up of a group of highly talented individuals with responsibility for areas, including supporting the national teams with their media handling and public engagement, promoting the brilliant work done in grassroots rugby, building the RFU\’s external reputation and promoting the game of rugby and the benefits it brings.

Some key responsibilities include:

• Oversee and deliver all media operations for the RFU, including but not limited to England fixtures, stadium hires and other rugby and non-rugby events at Allianz Stadium.
• Support team communications managers with media operations support at home events away from Allianz Stadium.
• Continually look at ways of improving the service provided to media to ensure we are at the forefront of media operations in world sport.
• Liaise with other unions and relevant team-related media operations matters.
• Work closely with the Executive Director of Corporate Affairs and Corporate Communications Director on budget forecast and management around media operations activity.
• Responsible for look and feel and branding of media facilities, working with Commercial Partnerships team to deliver relevant branding.
• Looking after broadcaster rights holders and non-rights holders including developing access policy for non-rights holders where appropriate.
• Ensuring efficient and effective accreditation facilities and processes.
• Responsibility for media on-site catering.
• Working closely with internal teams including Rugby Events and Competitions, Stadium, TEL and Commercial Partnerships.
• Manage photography requirements for the RFU with Getty Images, coordinating the brief across multiple internal departments. Also, liaise with photography manager to ensure smooth operations for photographers in the lead up to and on match days.
• Liaison with broadcasters, particularly as relates to other non-rightsholder requests such as influencers, clubs and other union content producers.
• Managing media operations on match days including problem solving for any issues that arise.
• Liaison with opposition team or stadium hirer for any specific media requirements they may have.
• Supporting team communication personnel on match day particularly with post-match media access arrangements.
• Inputting to post event reviews – identify issues and finding resolutions.
• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
• Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

Qualifications, Skills & Experience:

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

• Excellent communicator with an ability to communicate effectively with a diverse range of people, and able to present a highly professional image when representing the RFU.
• Sound judgement and decision-making capability.
• Committed to demonstrating the highest professional standards of operation and delivery at all times.
• Ability to deal with a demanding and varied workload and to switch priorities at short notice.
• Understanding of the multi-stakeholder nature of the role.
• Personally champion a team culture where values such as excellence, hard work, service to stakeholders, honesty, integrity and achievement are paramount.
• Positive mindset; resilient, able to balance multiple priorities and remain focused and clear.
• Committed to embodying the ethos our culture by using our three core values – Put The Team First, Shape The Future, Respect Each Other – to guide your day-to-day decisions, actions and interactions.
• Committed to actively contributing and building an inclusive culture in your role and day to day behaviours.
• Educated to degree level or equivalent.

Additional Information:

• Must live within commuting distance of Allianz Stadium.
• Personal circumstances must allow the candidate to work extended hours on occasion during times of peak activity including evenings and weekends.
• We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to
• During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions.

Please download the job description for full details of this role.*

* We recommend keeping a copy of the JD to hand as you may wish to revisit the role requirements in the event you are invited to interview.

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