At a Glance
- Tasks: Be the face of England Rugby, providing front-of-house and back-office support at events.
- Company: Join the RFU team at the iconic Allianz Stadium in Twickenham.
- Benefits: Full-time role with competitive pay and exciting event days.
- Other info: Dynamic work environment with opportunities to grow in the sports industry.
- Why this job: Kickstart your career in sports while delivering top-notch customer service.
- Qualifications: Strong communication skills and a passion for hospitality.
The predicted salary is between 31500 - 38500 £ per year.
England Rugby (the RFU) is seeking an Office Services Assistant to join its Venue Operations team at Allianz Stadium in Twickenham.
The role is full time (40 hours per week) with shifts and around 20 event days a year, providing front-of-house, reception and back-office support.
You will be the first point of contact for visitors and guests, handle enquiries, manage meeting room bookings and support various venue systems while upholding a professional image and strong customer service.
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Front Office & Venue Operations Assistant in London employer: England Rugby
The Rugby Football Union (RFU) is an exceptional employer, dedicated to fostering a vibrant work culture that champions inclusivity and community engagement. With a strong commitment to employee growth and development, the RFU offers unique opportunities for individuals passionate about rugby to make a meaningful impact in the sport while enjoying the flexibility of remote work at the Allianz Stadium in Twickenham. Join us in enriching lives through rugby and be part of a team that values integrity, collaboration, and the future of the game.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office & Venue Operations Assistant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like England Rugby. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to England Rugby
Don't be shy about reaching out to England Rugby directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Office & Venue Operations Assistant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about England Rugby and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at England Rugby
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
