England Rugby is looking for enthusiastic and outgoing people to join its Customer Service team as the face of Allianz Stadium on event days.
The Role
Allianz Stadium is the home of England Rugby, the headquarters of the Rugby Football Union (RFU) and one of the foremost sports and concert venues in the UK and Europe, with a capacity of 82,000.
Working on the outskirts of the stadium, you will be the first point of contact for spectators as they arrive, directing them and providing helpful information so everyone has an enjoyable and memorable experience.
Key Responsibilities
- Welcome spectators as they arrive at the stadium
- Give directions and helpful information
- Help create an enjoyable experience for every visitor
About You
- Good customer service skills
- The ability to communicate effectively
- Enthusiastic and outgoing
Key Details
- Location: Allianz Stadium, Twickenham
- Contract: Casual
- Commitment: The majority of around 20 events a year, mostly at weekends
- Shifts: 8–12 hours a day; a hot meal is provided
- Full training and uniform provided
- Closing date: 6 November 2026
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Casual Event Day Customer Service Representative – Allianz Stadium employer: England Rugby
The Rugby Football Union (RFU) is an exceptional employer, dedicated to fostering a vibrant work culture that champions inclusivity and community engagement. With a strong commitment to employee growth and development, the RFU offers unique opportunities for individuals passionate about rugby to make a meaningful impact in the sport while enjoying the flexibility of remote work at the Allianz Stadium in Twickenham. Join us in enriching lives through rugby and be part of a team that values integrity, collaboration, and the future of the game.
