Commercial Data and Insight Manager in London

The Commercial Data & Insight Manager manages and analyses EAL’s data assets to support strategic and operational goals. This role covers the full data lifecycle, including forecasting, market analysis, and scenario modelling. The manager works with senior leadership to align financial plans and drive performance. They ensure data quality, compliance, and continuous improvement. By turning complex data into actionable insights, the Manager influences decisions and promotes data-driven innovation.

You’ll be responsible for delivering strategic data analysis and insight that shapes both operational and long‑term decision-making. This includes leading analysis of income, volumes, market trends, and organisational performance, as well as developing advanced analytics, forecasting, and scenario modelling to anticipate risks and opportunities. You’ll translate complex data into clear, compelling narratives for senior leaders and cross‑functional teams, helping them understand impacts and make informed decisions in response to regulatory, market and business change.

You’ll also own and continuously enhance dashboards, reporting, KPIs, and performance measurement frameworks that support planning, budgeting, and performance management. Acting as a strategic partner to leadership, Finance, and business units, you’ll ensure data quality, governance, and integrity while co‑creating data‑driven solutions. In parallel, you’ll build data capability across the organisation by providing guidance, developing skills, and promoting best practices to embed a strong, data‑driven culture.

We’re looking for an experienced data and analytics professional with a strong background in awarding organisations or End Point Assessment Organisations, ideally in a senior or lead analyst role within a financial or commercial environment. You’ll bring experience across data quality, analytics, data management, or financial accounting, with advanced capability in data analysis, cleansing, transformation, and validation. Strong technical skills are essential, including experience with analytics and data management tools such as SQL, Power BI, or Tableau, alongside proficiency in financial modelling, accounting, predictive modelling, statistical analysis, or machine learning. You’ll also have a solid understanding of data governance, privacy, ethical data use, risk assessment, and data quality frameworks, supported by familiarity with relevant industry standards and regulations.

Equally important is your ability to think strategically and communicate effectively. You’ll be able to translate complex data into clear, actionable insights and KPIs for senior stakeholders, aligning analysis with business strategy, operations, and long‑term goals. With strong analytical and problem‑solving skills, you’ll spot patterns, trends, and anomalies, manage multiple priorities, and deliver high‑quality outputs to deadlines. You’ll be a confident collaborator with excellent interpersonal and communication skills, a strong customer focus, and a commitment to continuous learning. Helping to drive data quality improvements, influence decision‑making, and embed best practice across the organisation.

Other skills which would be desirable however not needed to apply for the role include a degree level qualification or equivalent in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, Information Management, and/or financial accounting discipline. Relevant certifications in data management, data quality, analytics, or risk management (e.g., CDMP, CISA, Risk Management Certification) would also be beneficial.

We offer a supportive work environment and a comprehensive benefits package. Equity, diversity and inclusion are integral to everything we do, and we are committed to being an inclusive workplace where all colleagues feel valued and able to be themselves. We actively encourage applications from people of all backgrounds, identities and experiences.

Many of our team work flexibly, and we would be happy to discuss how flexible working could work for you and the business. If you are shortlisted for interview, please let us know so we can explore this together. We also welcome discussions about any reasonable adjustments that may support you throughout the recruitment process.

Your working hours will be 35 per week, working 9am until 5pm with a 1 hour lunch. As a home‑based employee you will fulfil your job responsibilities from home. Interactions with work and colleagues will be from a virtual environment. Depending on your role you will be required to either have some occasional travel or UK national travel. This travel will be required to allow you to fulfil different parts of your role and to meet colleagues on a quarterly basis. Other meetings that might require you to travel are events such as all colleague away days, training, and project work.

The company will provide you with the IT equipment required to carry out your role but it is a requirement that you provide all the necessary facilities for working from home; including broadband, home office, desk and chair.

Our benefits include competitive externally benchmarked salaries, a defined contribution pension (4.5% employer/employee contribution), and 25 days paid holiday (increasing after 1 years’ service to 26 days and 2 years to 27 days).