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- Tasks: Support key accounts and manage complex customer interactions with a proactive approach.
- Company: Dynamic vehicle movement solutions provider based in Birmingham.
- Benefits: 25 days annual leave, collaborative environment, and professional growth opportunities.
- Why this job: Join a team where your customer service skills can shine and make a difference.
- Qualifications: Strong customer service skills and ability to handle complex situations.
- Other info: Exciting role with potential for career advancement in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
A vehicle movement solutions provider in Birmingham is seeking a detail-oriented Customer Care Specialist. The ideal candidate will have strong customer service skills, a proactive mindset, and the ability to manage complex customer interactions.
Key responsibilities include:
- Supporting key accounts
- Overseeing critical movements
- Contributing to system enhancements
The role offers a collaborative environment and opportunities for professional growth, alongside 25 days of annual leave.
Customer Care & Data Quality Specialist in Birmingham employer: Engineius
Contact Detail:
Engineius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Data Quality Specialist in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle complex interactions and be ready to share examples from your past experiences. This will demonstrate your proactive mindset and problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Care & Data Quality Specialist in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled complex interactions and supported key accounts in the past. Use specific examples to demonstrate your proactive mindset!
Be Detail-Oriented: Since this role is all about detail, ensure your application is free from typos and errors. We appreciate candidates who take the time to present their information clearly and accurately. It shows us you care about quality!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the responsibilities mentioned in the job description. We love seeing how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Engineius
✨Know Your Customer Care Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled complex customer interactions in the past. Think of specific examples that showcase your proactive mindset and ability to resolve issues effectively.
✨Familiarise Yourself with the Company
Do some research on the vehicle movement solutions provider. Understand their services, values, and any recent news. This will not only help you answer questions more confidently but also show your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare by thinking through potential challenges you might face in the role, such as managing critical movements or supporting key accounts, and how you would approach them.
✨Show Enthusiasm for Growth
Since the role offers opportunities for professional growth, be prepared to discuss your career aspirations. Share how you see yourself evolving within the company and how you can contribute to system enhancements while growing your skill set.
