At a Glance
- Tasks: Help customers unlock the full potential of Algolia's powerful search solutions.
- Company: Join a fast-growing tech company revolutionising search and discovery for over 17,000 clients.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer success.
- Why this job: Be a key player in transforming how users connect with what matters most.
- Qualifications: 3+ years in a customer-facing technical role and software development experience.
The predicted salary is between 60000 - 80000 £ per year.
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking a passionate and industrious Solutions Engineer ready to join a hyper‑growth business and market to help evangelise and drive technical success with our solutions.
This role is a critical part of Algolia’s go‑to‑market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases. In this position, you will own the technical pre‑sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences.
Beyond customer-facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross‑company initiatives that improve how customers succeed with Algolia.
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem
- Distill and advocate customer interests, needs and product feedback to Product and Engineering teams
- Continuously learn and update skills and stay aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
- Work with the Solution Architects and Customer Success teams on seamless transition to the post‑sales process to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- Obsessed with solving customer problems
- 3+ years experience in a customer‑facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React; Back End: Java, Ruby, Go, Node, Python, Swift/Objective‑C
- Experience with data formats and data transformation
- Great oral and written communication skills
Solutions Engineer employer: EngineersOfAI
At Algolia, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Solutions Engineer, you will not only engage with cutting-edge technology but also have ample opportunities for professional growth and development in a fast-paced environment. Our commitment to employee success is matched by our innovative approach to search solutions, making Algolia an exceptional place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Algolia on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the technical interview by brushing up on your coding skills and understanding Algolia’s platform. Practice explaining complex concepts in simple terms, as you'll need to communicate effectively with both techies and non-techies.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past projects where you tackled customer challenges, especially in a SaaS environment. This will highlight your fit for the Solutions Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Algolia.
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Solutions Engineer role shine through! We want to see how excited you are about helping customers and solving their problems with Algolia's powerful platform.
Tailor Your Experience:Make sure to highlight your relevant experience in customer-facing technical roles. We’re looking for someone who can connect with both engineers and executives, so showcase your ability to translate complex concepts into clear business value.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on how your skills align with the job description. Remember, we want to understand your journey and how it fits with our mission!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen to join our team at Algolia!
How to prepare for a job interview at EngineersOfAI
✨Know Your Stuff
Make sure you brush up on Algolia's platform and its technical capabilities. Understand how it can solve customer problems and be ready to discuss specific use cases. This will show your passion and expertise during the interview.
✨Practice Your Pitch
Prepare a mini-presentation that showcases how you would demonstrate Algolia’s solutions to a potential client. Tailor it to different audiences, like engineers or CTOs, to highlight your ability to communicate complex concepts clearly.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you solved customer issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in search and discovery. Being able to discuss these topics will not only impress your interviewers but also demonstrate your commitment to continuous learning and thought leadership.
