At a Glance
- Tasks: Help customers unlock the full potential of Algolia's powerful search platform.
- Company: Join a fast-growing tech company passionate about user engagement.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer success.
- Why this job: Be a key player in transforming how companies connect with their users.
- Qualifications: 3+ years in a customer-facing technical role and software development experience.
The predicted salary is between 60000 - 80000 £ per year.
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking a passionate and industrious Solutions Engineer ready to join a hyper‑growth business and market to help evangelise and drive technical success with our solutions.
We are looking for an experienced, curious, and driven Solutions Engineer to help customers realise the full value of our platform in a fast‑growing market. This role is a critical part of Algolia’s go‑to‑market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases.
In this position, you will own the technical pre‑sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs. You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences.
Beyond customer-facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross‑company initiatives that improve how customers succeed with Algolia.
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem
- Distill and advocate customer interests, needs and product feedback to Product and Engineering teams
- Continuously learn and update skills and stay aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
- Work with the Solution Architects and Customer Success teams on seamless transition to the post‑sales process to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- Obsessed with solving customer problems
- 3+ years experience in a customer‑facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas:
- Front End: JavaScript, TypeScript, React
- Back End: Java, Ruby, Go, Node, Python, Swift/Objective‑C
- Experience with data formats and data transformation
- Great oral and written communication skills
Solutions Engineer in London employer: EngineersOfAI
At Algolia, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Solutions Engineer, you will not only engage with cutting-edge technology but also have ample opportunities for professional growth and development in a fast-paced environment. Our commitment to innovation and customer success ensures that you will play a pivotal role in shaping the future of search and discovery while enjoying the benefits of a supportive team and a vibrant workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for those interviews! Research Algolia’s products and think about how you can demonstrate your technical skills. We want you to show off your problem-solving abilities and how you can add value to their team.
✨Tip Number 3
Practice your pitch! Be ready to explain complex technical concepts in simple terms. We know you can do it, so make sure you can communicate effectively with both techies and non-techies alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. We’re excited to see what you bring to the table, so don’t hold back!
We think you need these skills to ace Solutions Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Solutions Engineer role. Highlight your experience in customer-facing technical roles and any relevant software development skills. We want to see how your background aligns with what we do at Algolia!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for solving customer problems and how you can contribute to our mission. Be sure to mention specific experiences that demonstrate your ability to communicate complex technical concepts clearly.
Showcase Your Technical Skills:Don’t forget to showcase your technical skills in your application. Whether it's your experience with JavaScript, Python, or any other relevant tech, let us know how you’ve used these skills to drive success in previous roles. We love seeing practical examples!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at EngineersOfAI
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical prowess. Brush up on Algolia's platform and its capabilities. Be ready to discuss how you can leverage your software development experience in JavaScript, Python, or any relevant tech stack to solve customer problems.
✨Understand Customer Needs
Before the interview, think about how you can articulate customer goals and KPIs. Prepare examples of how you've previously helped clients achieve their objectives using technical solutions. This will show that you're not just a techie but also someone who understands business value.
✨Practice Your Presentation Skills
You'll likely need to present solutions to various stakeholders, from CTOs to product managers. Practise explaining complex concepts in simple terms. Use mock scenarios to refine your ability to communicate effectively and engage your audience.
✨Stay Updated on Industry Trends
The search and discovery space is always evolving. Research current trends and challenges in the industry. Being able to discuss these topics during your interview will demonstrate your passion for the field and your commitment to continuous learning.