At a Glance
- Tasks: Help customers unlock the full potential of Algolia's powerful search solutions.
- Company: Join a fast-growing tech company revolutionising search and discovery for over 17,000 clients.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and customer success.
- Why this job: Be a key player in transforming how users connect with what matters most.
- Qualifications: 4+ years in a customer-facing technical role and strong software development skills.
The predicted salary is between 60000 - 80000 £ per year.
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelise and drive technical success with our solutions.
We are looking for experienced, curious, and driven Solutions Engineers to help customers realise the full value of our platform in a fast-growing market. This role is a critical part of Algolia’s go-to-market organisation, working closely with Sales and Solutions partners to drive revenue, customer adoption, and best practices. You will play a key role in helping prospects and customers evaluate Algolia, understand its technical capabilities, and successfully apply it to their use cases.
In this position, you will own the technical pre‑sales relationship across opportunities and accounts. You will partner with Account Executives to demonstrate the product and underlying architecture, address technical and business objections, and deliver thoughtful, consultative solutions that result in a strong technical win and clear product fit. You will act as both a deep technical expert and a trusted advisor. This means being equally comfortable presenting an engaging solution to a CTO, collaborating with product managers, or building prototypes and integrations directly with customer engineers using Algolia’s APIs.
You thrive in conversations with engineers, product leaders, and executives, and you know how to translate complex technical concepts into clear business value for diverse audiences. Beyond customer‑facing work, you will serve as an advocate for customer needs internally, partnering with Product and Engineering, contributing to technical content, enabling internal teams, and supporting cross‑company initiatives that improve how customers succeed with Algolia.
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- Obsessed with Solving Customer Problems
- 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React, Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data formats and data transformation
- Great oral and written communication skills
- Superior organisational skills working with multiple stakeholders
Senior Solutions Engineer in London employer: EngineersOfAI
At Algolia, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Solutions Engineer, you will benefit from continuous learning opportunities, collaborative teamwork, and the chance to make a significant impact in a fast-paced environment. Our commitment to innovation and customer success ensures that you will be at the forefront of technology, working alongside passionate professionals dedicated to driving meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Algolia on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your interview process. It’s all about making connections!
✨Tip Number 2
Prepare for technical interviews by brushing up on your coding skills and understanding Algolia’s products inside out. Practice explaining complex concepts in simple terms, as you’ll need to communicate effectively with both techies and non-techies.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past projects where you’ve tackled customer challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Algolia.
We think you need these skills to ace Senior Solutions Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Solutions Engineer role. Highlight your experience in customer-facing technical roles and any relevant software development skills that align with Algolia's needs.
Showcase Your Problem-Solving Skills:In your application, emphasise how you've solved customer problems in the past. Use specific examples to demonstrate your ability to understand customer goals and articulate how you can meet them with Algolia's solutions.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon unless necessary, and make sure your communication reflects the great oral and written skills we’re looking for. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application gets to the right people and stands out in our hyper-growth environment. Plus, it’s super easy!
How to prepare for a job interview at EngineersOfAI
✨Know Your Tech Inside Out
As a Senior Solutions Engineer, you’ll need to demonstrate your technical prowess. Brush up on Algolia’s platform and its capabilities. Be ready to discuss how you’ve used similar technologies in past roles, and prepare to explain complex concepts in simple terms.
✨Understand Customer Needs
Make sure you can articulate how Algolia can solve specific customer problems. Research common challenges faced by companies in the SaaS space and think about how you would address these using Algolia’s solutions. This will show that you’re not just technically savvy but also customer-focused.
✨Practice Your Presentation Skills
You’ll likely need to present solutions to various stakeholders, from CTOs to engineers. Practise explaining Algolia’s features and benefits clearly and engagingly. Consider doing mock presentations with friends or colleagues to get comfortable with your delivery.
✨Stay Updated on Industry Trends
The tech landscape is always changing, especially in search and discovery. Familiarise yourself with the latest trends and innovations in this space. Being able to discuss these topics during your interview will demonstrate your passion for the industry and your commitment to continuous learning.