At a Glance
- Tasks: Lead data-driven transformations for public sector clients and ensure their success with Celonis.
- Company: Join a fast-growing tech company at the forefront of innovation.
- Benefits: Competitive salary, professional development, and opportunities to work with C-level executives.
- Other info: Dynamic role with opportunities for mentorship and community building.
- Why this job: Make a real impact by guiding strategic customers on their transformation journey.
- Qualifications: Proven experience in managing executive relationships and driving growth.
The predicted salary is between 60000 - 80000 £ per year.
The Client Value Partner (Public Sector) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of data-driven business transformation with our most strategic customers within the Public Sector. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.
The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.
We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next Lighthouse Celonis customers.
The work you’ll do:
- Accountable Program Lead & Engagement Manager: Develop and maintain strong relationships with key stakeholders, including C-level internal/external executives, embedding Celonis into their strategic objectives. Ensure engagements are properly staffed leveraging resources from global cross-functional Celonis teams, such as Servicing, Product & Engineering. Mentor customer on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform. Mentor and coach team members, providing guidance and support for their success, and offer feedback to managers on team performance.
- Driving Customer Value: Responsible for the end-to-end customer value journey. Influence key customer stakeholders through executive communication, product knowledge, and industry/domain expertise. Work with senior stakeholders to establish the Celonis program roadmap and detailed value plans. Resolve customer escalations orchestrating internal teams efficiently and effectively in a timely manner. Internalize the customer's strategy and targets and drive Celonis delivery alignment to that strategy, ensuring that we support the customer in solving business-critical problems. Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion, client satisfaction, and meeting usage and adoption targets.
- Community Builder and Customer Advocacy: Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services. Act as the voice of the customer within the company, ensuring alignment of product development and service offerings with industry needs and customer feedback, while collaborating with the customer advocacy team on advocacy strategies. Drive customer presence and sponsorship at key Celonis and industry events, serving as a Celonis leader at conferences, webinars, and through published thought leadership.
Client Value Partner - Public Sector in London employer: EngineersOfAI
Celonis is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration within the Public Sector. Employees benefit from extensive growth opportunities, mentorship from industry leaders, and the chance to engage with C-level executives, all while contributing to meaningful data-driven transformations. Join us in a fast-paced environment where your expertise will directly impact our strategic customers and drive significant business outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Client Value Partner - Public Sector in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Client Value Partner - Public Sector at EngineersOfAI!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like EngineersOfAI or be willing to refer you for that Client Value Partner - Public Sector position!
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Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from EngineersOfAI who’s on the lookout for their next Client Value Partner - Public Sector star!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Client Value Partner - Public Sector role at EngineersOfAI!
We think you need these skills to ace Client Value Partner - Public Sector in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at EngineersOfAI. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at EngineersOfAI
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at EngineersOfAI. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!