At a Glance
- Tasks: Drive strategic priorities and improve organisational effectiveness in a fast-paced environment.
- Company: Join Monzo, a leading fintech revolutionising how we manage our finances.
- Benefits: Competitive salary, performance incentives, and a vibrant London office.
- Other info: Dynamic role with opportunities for growth in a high-growth tech company.
- Why this job: Be a key player in shaping the future of banking and make a real impact.
- Qualifications: Experience in strategy, operations, or consulting with strong analytical skills.
The predicted salary is between 86000 - 115000 £ per year.
Our Core Banking team at Monzo is building the one app you can rely on to run your entire financial life. From budgeting and saving to mortgages, investments and business banking, our mission is to make money work for everyone. We’re looking for a Chief of Staff to join our Core Banking team, reporting directly to the General Manager of Core Banking. This is a high impact role partnering closely with senior leaders to help drive strategic priorities, improve organizational effectiveness, and ensure we execute brilliantly across a complex and fast moving area of the business.
You’ll act as a strategic partner and operational leader, helping create clarity, alignment and momentum across teams. You’ll balance long‑term thinking with hands‑on execution, helping leadership teams make better decisions, move faster, and stay focused on what matters most.
Key role responsibilities:- Acting as a trusted thought partner and strategic partner to the General Manager of Core Banking and wider leadership team.
- Driving strategic planning and execution across high priority, cross‑functional initiatives.
- Owning and improving leadership operating rhythms, including planning cadences, decision‑making processes, and organizational communications.
- Creating visibility across organizational, financial and performance metrics to support prioritization and effective execution.
- Identifying operational inefficiencies, resolving blockers, and helping the organization scale effectively.
- Building alignment across teams and stakeholders, ensuring strategic decisions translate into meaningful outcomes.
We’d love to hear from you if…
- You have experience in strategy, operations, consulting, investment banking, Chief of Staff, or similar environments.
- You combine strong strategic thinking with operational excellence and a bias for execution.
- You’re highly analytical, comfortable navigating ambiguity, and able to simplify complex problems and information.
- You have exceptional stakeholder management and communication skills, with the ability to influence senior leaders and build trust quickly.
- You’re organized, proactive, resilient, and comfortable operating at pace across multiple priorities.
- Experience in high growth and/or scale‑up tech companies is a plus.
What’s in it for you:
Salary: £86,000 – £115,000 plus incentive awards tied to performance. Location: London.
Chief of Staff employer: EngineersOfAI
At Monzo, we pride ourselves on being an exceptional employer, fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Chief of Staff in our Core Banking team, you'll benefit from competitive salaries, performance-based incentives, and ample opportunities for professional growth in the heart of London. Join us in our mission to revolutionise banking and enjoy a collaborative environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Chief of Staff
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Monzo or similar companies. A friendly chat can open doors and give you insights that might just help you land that Chief of Staff role.
✨Tip Number 2
Prepare for the interview by understanding Monzo's mission and values. Show us how your experience aligns with their goals, especially in driving strategic priorities and improving organisational effectiveness.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've tackled complex problems and influenced senior leaders. We want to hear about your hands-on execution and strategic thinking.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and making money work for everyone.
We think you need these skills to ace Chief of Staff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Chief of Staff role. Highlight your experience in strategy and operations, and show how it aligns with our mission at Monzo. We want to see how you can bring value to our Core Banking team!
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, don’t shy away from including examples of how you've simplified complex problems in the past. We love seeing how you’ve used data to drive decisions and improve processes!
Communicate Clearly:Your written communication should be clear and concise. Remember, you’ll be influencing senior leaders, so make sure your application reflects your exceptional communication skills. We’re looking for clarity and impact in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at EngineersOfAI
✨Know Your Stuff
Before the interview, dive deep into Monzo's mission and values. Understand their Core Banking team and how it fits into the bigger picture. This will help you articulate how your experience aligns with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Strategic Thinking
Prepare examples from your past experiences where you've successfully driven strategic initiatives or improved operational processes. Be ready to discuss how you can bring that same strategic mindset to Monzo, especially in a fast-paced environment.
✨Master Stakeholder Management
Think of specific instances where you've influenced senior leaders or built trust quickly. Highlight your communication skills and how you've navigated complex relationships. This is crucial for a Chief of Staff role, so make sure to have these stories at the ready.
✨Be Ready for Ambiguity
Monzo operates in a dynamic space, so be prepared to discuss how you've handled ambiguity in the past. Share examples of how you've simplified complex problems and made decisions under pressure. This will show that you're comfortable operating at pace and can thrive in their environment.
