At a Glance
- Tasks: Manage relationships with top financial institutions and drive strategic growth.
- Company: Join Behavox, a leader in compliance technology for financial services.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Dynamic role with high autonomy and excellent career advancement potential.
- Why this job: Be at the forefront of compliance innovation and make a real impact in finance.
- Qualifications: Experience in enterprise compliance technology and strong account management skills.
The predicted salary is between 60000 - 80000 £ per year.
Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks.
Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time.
This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewals, escalations, and executive relationships. The role requires the ability to think strategically and execute operationally, often in the same day.
The Strategic Account Manager will own all renewals across the portfolio, build retention strategy, lead negotiations, and close; accurately forecast ARR churn risk and develop mitigation plans; drive inbound expansion deals independently in collaboration with Account Executives; and lead executive business reviews that are genuinely strategic: conversations about compliance posture, regulatory risk, control maturity, and platform value.
What You'll Bring
- Enterprise compliance technology and unified controls frameworks. Deep working knowledge of how communications surveillance, trade surveillance, compliant archiving, and policy management converge into a single control system at regulated financial institutions; understands how clients evaluate and mature their compliance posture over time.
- Financial services regulatory environment. Understands the regulatory obligations driving client demand, from communications monitoring requirements to trade reconstruction and archiving mandates, across global banking, hedge fund, asset management, and energy sectors.
- Multi-stakeholder account management across regulated financial institutions. Navigates complex organizational structures involving Heads of Surveillance, compliance analysts, technology teams, and operations teams; manages both executive-level strategic relationships and working-level practitioner relationships simultaneously.
- Commercial lifecycle management for enterprise SaaS. Owns the full renewal and expansion cycle: retention strategy, churn forecasting, negotiation, close, and pipeline development in partnership with Account Executives; understands how delivery health directly impacts commercial outcomes.
- Escalation management and operational accountability. Owns ticket triage, escalation, and resolution end to end for the full portfolio; manages complex, multi-workstream escalations with minimal manager involvement; builds relationships with Product, Engineering, and Support counterparts to accelerate resolution.
What You'll Do
Account health monitoring.
Strategic Account Manager 3 in Belfast employer: EngineersOfAI
Behavox is an exceptional employer for Strategic Account Managers, offering a dynamic work environment that fosters innovation and strategic thinking. With a strong focus on employee growth, Behavox provides comprehensive training and development opportunities, ensuring that team members are well-equipped to navigate the complexities of the financial services regulatory landscape. The company's commitment to a collaborative culture, combined with its position at the forefront of compliance technology, makes it an ideal place for professionals seeking meaningful and rewarding careers in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager 3 in Belfast
✨Tip Number 1
Network like a pro! Reach out to connections in the financial services sector and let them know you're on the hunt for a Strategic Account Manager role. Personal referrals can give you a leg up, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for those interviews by diving deep into the company’s compliance technology and regulatory environment. Show us you understand how Behavox fits into the bigger picture of unified controls frameworks. We love candidates who can speak our language!
✨Tip Number 3
Practice your negotiation skills! As a Strategic Account Manager, you'll need to lead discussions on renewals and expansions. Role-play with a friend or mentor to get comfortable with the tough conversations that come with the territory.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Behavox.
We think you need these skills to ace Strategic Account Manager 3 in Belfast
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience with enterprise compliance technology and how you've navigated complex relationships in regulated financial institutions. We want to see how you can bring value to our clients!
Showcase Your Strategic Thinking:In your application, demonstrate your ability to think strategically while executing operational tasks. Share examples of how you've managed account strategies or led negotiations in the past. This will help us understand your approach to managing client relationships.
Highlight Relevant Experience:Don’t forget to mention any experience you have with commercial lifecycle management for enterprise SaaS. We’re looking for someone who understands retention strategies and churn forecasting, so make sure to include relevant achievements that showcase your skills in these areas.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at EngineersOfAI
✨Know Your Stuff
Make sure you have a solid understanding of Behavox's platform and how it fits into the compliance landscape. Brush up on enterprise compliance technology, especially around communications and trade surveillance. This will show that you're not just familiar with the role but also genuinely interested in how you can contribute.
✨Master the Regulatory Environment
Familiarise yourself with the financial services regulatory environment. Understand the key regulations that impact clients in banking, hedge funds, and asset management. Being able to discuss these confidently will demonstrate your expertise and readiness to engage with high-level stakeholders.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully managed multi-stakeholder relationships in the past. Highlight your ability to navigate complex organisational structures and maintain both executive and practitioner-level connections. This is crucial for a Strategic Account Manager role.
✨Think Strategically, Act Operationally
Be ready to discuss how you balance strategic thinking with operational execution. Share specific instances where you've had to pivot between long-term planning and immediate problem-solving. This dual capability is essential for managing account health and driving growth.
