At a Glance
- Tasks: Support victims through the criminal justice process with tailored advocacy and resources.
- Company: Join a compassionate charity dedicated to making a difference in people's lives.
- Benefits: Flexible working, generous leave, birthday off, and career development opportunities.
- Other info: Enjoy a supportive work culture with inclusive networks and wellbeing initiatives.
- Why this job: Make a real impact by helping victims navigate their challenges and rebuild their lives.
- Qualifications: Experience in victim support and strong communication skills are essential.
The predicted salary is between 27752 - 27752 £ per year.
We are seeking a dedicated and compassionate Victim Care Coordinator to join our Operations team in a home‑based role that requires regular travel throughout Staffordshire and Stoke on Trent.
Job Details
- Position: Victim Care Coordinator
- Sector: Charity & Not for Profit
- Contract: Permanent, Full time
- Hours: 37.5 per week, Monday – Friday 9am – 5pm
- Base Salary: £27,752 per annum
- Location: Staffordshire (home based with travel)
Responsibilities
- Manage a caseload of self‑referred and referred service users, providing information and advocacy to help navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Develop, deliver, and monitor safety and support plans; provide resources, interventions and information.
- Maintain accurate and confidential case records.
Qualifications & Experience
- Understanding of the impact of crime on victims and experience delivering services within statutory, voluntary or multi‑agency settings.
- Experience managing a caseload and completing risk and needs assessments.
- Strong written and verbal communication skills.
- Competent IT skills, able to use generic systems.
- Good organisational and time‑management skills, able to manage competing needs and priorities.
- Ability to work effectively both as part of a team and independently.
- Ability to develop and maintain partnerships with internal and external organisations.
- Ability to maintain professional boundaries and confidentiality.
Driving Requirements
- Regular travel is required. A driving licence and access to a vehicle are considered essential. Candidates unable to drive due to a disability should indicate this in their application.
Benefits
- Flexible working options, including hybrid working.
- Generous annual leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays; options to buy or sell leave.
- Birthday leave: an extra day off for your birthday.
- Pension plan: 5% employer contribution.
- Enhanced allowances for sick pay, maternity and paternity payments.
- Exclusive discounts on high‑street, retail, holiday, gym, entertainment and leisure.
- Financial wellbeing hub and salary‑deducted finance options.
- Wellbeing support and employee assistance programme.
- Inclusive networks and colleague cafes.
- Sustainable travel benefits: cycle‑to‑work scheme and season ticket loans.
- Career development: ongoing training and support for career progression.
Equal Opportunity
Victim Support is committed to recruiting with care and promoting the welfare of children, young people and vulnerable adults. We welcome applications from all backgrounds, including those from Black, Asian and other minority communities, and are an antiracist organisation.
Victim Care Coordinator employer: ENGINEERINGUK
Victim Support is an exceptional employer that prioritises the well-being and professional growth of its employees. With a flexible working environment, generous leave policies, and a strong commitment to inclusivity, staff are empowered to make a meaningful impact in the lives of victims while enjoying a supportive work culture. The opportunity for ongoing training and career progression, combined with unique benefits like birthday leave and sustainable travel options, makes this role in Staffordshire particularly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Victim Care Coordinator
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by ENGINEERINGUK.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like ENGINEERINGUK.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at ENGINEERINGUK.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at ENGINEERINGUK. Apply directly through us to stand out!
We think you need these skills to ace Victim Care Coordinator
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of ENGINEERINGUK. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Victim Care Coordinator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of ENGINEERINGUK. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
