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For Companies At a Glance
- Tasks: Serve customers, assist with deliveries, and contribute to store performance.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Enjoy flexible hours, discounts, holiday entitlement, and wellbeing support.
- Why this job: Be part of a vibrant team that values diversity and customer service.
- Qualifications: Must be over school leaver age, with a passion for customer service.
- Other info: Shifts scheduled with 3 weeks' notice; opportunities for varied hours.
About the role
Availability Window
- Sun: 11:00 - 18:00
- Mon: 17:00 - 22:00
- Tue: 17:00 - 22:00
- Thu: 15:00 - 22:00
- Sat: 15:00 - 22:00
Our Tesco colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you'd prefer to work fewer hours (minimum 12), we have opportunities for this too. We would love to hear from you.
The table shows the preferred working times, but we are flexible if your availability is close to these times. We will schedule your shifts with 3 weeks' notice.
Customer Focus
Customers are at the heart of everything we do. This role involves variety and is for doers who enjoy challenges. As a store colleague, you will:
- Serve customers with passion and pride
- Work across various store areas
- Follow training to ensure safety and excellent service
- Make customer-focused decisions
- Participate in community and charity events
- Understand store performance and contribute to sales and waste reduction
- Handle products carefully to maintain quality
- Live our values and follow policies
- Assist with deliveries when required
Minimum Requirements
- A passion for service and greeting customers with a smile
- Ability to build rapport and make decisions for customers
- Work well in a team and communicate openly
- Be punctual, well-presented, and a brand ambassador
What’s in it for you?
- Holiday entitlement starting at 20 days plus a personal day, increasing to 22 days after 12 months
- Flexible working requests from day one
- Colleague discounts and savings opportunities
- Access to wellbeing services and support resources
- Life cover and pension schemes
- Other benefits like discounts, shares, and cycle schemes
- Uniform provided and inclusive policies
- Access to colleague networks and support for diverse backgrounds
About Us
Our vision is to be every customer's favorite shopping destination. We are committed to serving our communities and the planet responsibly. Tesco values diversity, equity, and inclusion, welcoming everyone to be themselves. We support flexible working and are proud to be a Disability Confident Leader.
Please note: Applicants must be over school leaver age. Roles requiring early or late hours or working in certain areas are restricted to candidates over 18. High application volumes may lead to early closure of some roles. Feedback is provided only to interviewed candidates.
For more about Tesco, visit www.tescoplc.com.
Tesco Colleague - Yarm Eaglescliffe Superstore employer: ENGINEERINGUK
Contact Detail:
ENGINEERINGUK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Yarm Eaglescliffe Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Be prepared to discuss your availability in detail. Since the role has specific time slots, showing flexibility and a willingness to adapt your schedule can make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in customer service or teamwork. Even if it's informal, sharing stories about how you've successfully interacted with customers or worked in a team can set you apart from other applicants.
✨Tip Number 4
Engage with Tesco's community initiatives. If you can mention any involvement in local events or charity work, it shows that you share their commitment to community and can enhance your application.
We think you need these skills to ace Tesco Colleague - Yarm Eaglescliffe Superstore
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience and skills that align with the role of a Tesco colleague.
Tailor Your CV: Make sure your CV reflects your customer service experience and ability to work in a team. Use specific examples that demonstrate your passion for service and how you've contributed to previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and Tesco's values. Mention your availability and flexibility regarding working hours, as this is important for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in customer-facing roles.
How to prepare for a job interview at ENGINEERINGUK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for serving customers during the interview. Share examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with Tesco's focus on customer satisfaction.
✨Demonstrate Teamwork Skills
Since working well in a team is crucial for this role, be prepared to discuss your experiences collaborating with others. Highlight specific instances where you contributed to a team's success or resolved conflicts effectively.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, and being punctual and well-presented will show that you respect the opportunity and understand the importance of professionalism.
✨Understand Tesco's Values
Familiarise yourself with Tesco's values and mission before the interview. Be ready to discuss how your personal values align with theirs, especially regarding community involvement and sustainability, as these are key aspects of their culture.
